A few weeks ago I reported inability to restore a file (times out),
except to the backup server itself.
After a few weeks and getting several people involved, we've discovered
the cause: our router has a sensitivity to a certain sequence of
characters of data ... and this file had that sequence! There is a
fix available to the router and it should be applied next week.
Thanks to all who offered suggestions!
cheers, wayne
Wayne T Smith wrote, in part, on 8/2/2005 4:14 PM:
> My Solaris NetBackup server is v5.1MP3 and I have a problem with some
> Linux restores. On a few machines a full restore results in some
> (many!) files not being restored. Some files are restored; others
> aren't. If I pick one of the "problem" files and restore just it, I
> get a status code 5, with a "Socket write failed" error, 9-11 minutes
> into the restore. An example Admin Console log is listed below.
> Failures are always 9-11 minutes into the restore, with the below
> example almost exactly 10 minutes.
>
> A restore to another Linux machine (version & MP do not seem to
> matter) results in the same error. However, a restore to my backup
> server succeeds! For what it is worth, the data was backed up with
> NetBackup v4.5MP5.
>
> I could use suggestions for how to debug this problem (socket write
> failed is not very informative) and any suggestions on settings to
> tweak, should that be the problem.
>
> (My master/media server has the following timeouts reported: Client
> connect timeout: 900 seconds, Client read timeout: 1800 seconds, Media
> server connect timeout: 60 seconds, Use OS dependent timeouts is
> checked. On the client, the Client read timeout is 300 seconds).
>
> Thanks and cheers, wayne
>
>
> ash:~$ less
> /usr/openv/netbackup/logs/user_ops/wsmith/logs/jbpUJAmua4gi.log
> Restore started 08/02/2005 14:45:49
>
> 14:45:57 (248339.xxx) Restore job id 248339 will require 1 image.
> 14:45:57 (248339.xxx) Media id NB0361 is needed for the restore.
> 14:45:57 (248339.xxx) Media id NB0263 is needed for the restore.
> 14:45:57 (248339.xxx) Media id NB0145 is needed for the restore.
>
> 14:46:02 (248339.001) Restoring from image created Sat 30 Jul 2005
> 12:19:57 AM EDT
> 14:46:10 (248339.001) INF - Waiting for mount of media id NB0263 on
> server ash for reading.
> 14:53:56 (248339.001) INF - Waiting for positioning of media id NB0263
> on server ash for reading.
> 14:54:31 (248339.001) INF - Beginning restore from server ash to
> client cedar.unet.maine.edu.
> 15:04:37 (248339.001) The following files/folders were not restored:
> 15:04:38 (248339.001) UTF -
> /usr/local/blackboard/content/vi/bb_bb60/courses/1/00230_K_042/groups/_9839_1/_276333_1/Presenta
>
>
> tion.ppt
> 15:04:39 (248339.001) Status of restore from image created Sat 30 Jul
> 2005 12:19:57 AM EDT = socket write failed
>
> 15:04:40 (248339.xxx) INF - Status = the restore failed to recover the
> requested files.
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