If you receive a solution for this please pass it along.  I too am
having this issue.  We have a mixed environment of Exchange 2000 and
Exchange 5-5.  We started receiving that error a month ago on the 5-5
servers. 

On Exchange 2000 we have Microsoft Information Store:\SG* in our file
list.  Where SG is a prefix to our storage group names.  IE SG1,
SG2.......


-----Original Message-----
From: Crowsonv AT mont.disa DOT mil [mailto:Crowsonv AT mont.disa DOT mil]
Sent: Wednesday, December 17, 2003 12:57 PM
To: dave-bu AT graniteweb DOT com; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Netbackup 4.5 and Exchange 2000


Yes.  NetBackup 4.5 Datacenter Exchange Extension.  I can see the
information store and mailboxes from the client backup screen.  I just
cant get the backup to execute properly.  In the client config, the
exchange property is set to the unique mailbox for netbackup also.

-----Original Message-----
From: David Rock [mailto:dave-bu AT graniteweb DOT com]
Sent: Wednesday, December 17, 2003 11:23 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Netbackup 4.5 and Exchange 2000


* Crowsonv AT mont.disa DOT mil <Crowsonv AT mont.disa DOT mil> [2003-12-16 
12:57]:
> Having trouble with getting Netbackup Datacenter to backup the
> Information Store and Directory for Exchange 2000.
> Client configured per Veritas PDF on Exchange 2000 implementation.  I
am
> receiving a error code 12 (File open failed).  Anyone have similar
issues?

This may sound stupid, but you are using the Exchange Extension, right?

--
David Rock
david AT graniteweb DOT com _______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

-------------------------------------------------------------------------------------
This e-mail is the exclusive, private and confidential property of the sender. 
The
information contained in it is intended solely for the use of the sender and the
intended recipient. If you are not the intended recipient you are hereby 
advised that
any unauthorized disclosure, copying, distribution or the taking of any action 
in
reliance on the contents of this message is strictly prohibited. If you have 
received
this e-mail in error, please notify us immediately by telephone (call the USF
Corporation Technical Support Center at 1-800-753-4563) and then destroy this
document and any copies in any form immediately.  Finally, the recipient should
check this email and any attachments for the presence of viruses. USF 
Corporation
accepts no liability for any damage caused by any virus transmitted by this 
email.
-------------------------------------------------------------------------------------