Veritas-bu

[Veritas-bu] NT_NB4.5 barcode problem - URGENT

2002-10-23 12:22:05
Subject: [Veritas-bu] NT_NB4.5 barcode problem - URGENT
From: Mark.Donaldson AT experianems DOT com (Donaldson, Mark)
Date: Wed, 23 Oct 2002 10:22:05 -0600
This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

------_=_NextPart_001_01C27AB0.5352C000
Content-Type: text/plain;
        charset="iso-8859-1"

BTW, there's a way to configure for longer barcodes - Check page 178 of the
Media Manager Guide...

-----Original Message-----
From: Donaldson, Mark 
Sent: Wednesday, October 23, 2002 10:04 AM
To: 'Rolf'; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] NT_NB4.5 barcode problem - URGENT


Your barcodes are too long.  By default, NB expects a six digit barcode on a
tape.
 
-M

-----Original Message-----
From: Rolf [mailto:rolfcolmer AT hotmail DOT com]
Sent: Tuesday, October 22, 2002 8:18 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] NT_NB4.5 barcode problem - URGENT


Hello all again,
 
Please look at the following problem
 
I have a Dell PV136T robot with 4 Quantum SDLT drives. I install Netbackup
Datacenter 4.5. I've entered the license keys (tried several, also with
unrestricted features so this should not be the problem)
 
Everything seems OK. But then the problems occur...
 
When i inventory the robot using the VMUPDATE command i get the following
result:
 
Generating list of recommended changes ...
 
Proposed Change(s) to Update the Volume Configuration
=====================================================
Logically add new media ?????? (barcode <NONE>) to robot slot 2.
Logically add new media ?????? (barcode <NONE>) to robot slot 3.
Logically add new media ?????? (barcode <NONE>) to robot slot 20.
Updating volume configuration ...
 
Processing new media added to the robotic library by logically
adding media with new media IDs as follows...
 Media ID Slot
 ======== ====
 
and the following error message:
 
Update failed: media in slot 2 has missing or unreadable barcode
Use a seed for automatic creation of new media identifiers without barcodes.

 
This should mean that there is a problem with the barcodes i am using. But
when i use Robtest to test the robot, and do an inventory over here, i get
the following:
 
C:\Program Files\VERITAS\Volmgr\bin\tldtest.exe -r \\.\Changer0
<file://\\.\Changer0>  -d1 Tape0 -d2 Ta
pe2 -d3 Tape1 -d4 Tape3
 
Opening \\.\Changer0 <file://\\.\Changer0> 
Enter tld commands (? returns help information)
s s
slot 1 (addr 4096) contains Cartridge = no
slot 2 (addr 4097) contains Cartridge = yes
Source address = 4097
Barcode = 000002S
slot 3 (addr 4098) contains Cartridge = yes
Source address = 19
Barcode = 000003S
slot 4 (addr 4099) contains Cartridge = no
 
 
 
And here are my barcodes. I already tried all day to find a solution, but
didn't found any yet... the time pressure to finish this installation is
getting bigger and bigger...
 
Please help!!
 
Regards
 
Rolf
 


------_=_NextPart_001_01C27AB0.5352C000
Content-Type: text/html;
        charset="iso-8859-1"

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">


<META content="MSHTML 5.50.4919.2200" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><SPAN class=837261016-23102002><FONT face=Arial color=#0000ff size=2>BTW, 
there's a way to configure for longer barcodes - Check page 178 of the Media 
Manager Guide...</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
  <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
  size=2>-----Original Message-----<BR><B>From:</B> Donaldson, Mark 
  <BR><B>Sent:</B> Wednesday, October 23, 2002 10:04 AM<BR><B>To:</B> 'Rolf'; 
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] 
NT_NB4.5 
  barcode problem - URGENT<BR><BR></FONT></DIV>
  <DIV><SPAN class=193520216-23102002><FONT face=Arial color=#0000ff 
size=2>Your 
  barcodes are too long.&nbsp; By default, NB expects a six digit barcode on a 
  tape.</FONT></SPAN></DIV>
  <DIV><SPAN class=193520216-23102002><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=193520216-23102002><FONT face=Arial color=#0000ff 
  size=2>-M</FONT></SPAN></DIV>
  <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
    <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
    size=2>-----Original Message-----<BR><B>From:</B> Rolf 
    [mailto:rolfcolmer AT hotmail DOT com]<BR><B>Sent:</B> Tuesday, October 22, 
2002 
    8:18 AM<BR><B>To:</B> veritas-bu AT mailman.eng.auburn DOT 
edu<BR><B>Subject:</B> 
    [Veritas-bu] NT_NB4.5 barcode problem - URGENT<BR><BR></FONT></DIV>
    <DIV><FONT face=Arial size=2>Hello all again,</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>Please look at the following 
    problem</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>I have a Dell PV136T robot with 4 Quantum SDLT 
    drives. I install Netbackup Datacenter 4.5. I've entered the license keys 
    (tried several, also with unrestricted features so this should not be the 
    problem)</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>Everything seems OK. But then the problems 
    occur...</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>When i inventory the robot using the VMUPDATE 
    command i get the following result:</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>Generating list of recommended changes 
    ...</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>Proposed Change(s) to Update the Volume 
    
Configuration<BR>=====================================================<BR>Logically
 
    add new media ?????? (barcode &lt;NONE&gt;) to robot slot 2.<BR>Logically 
    add new media ?????? (barcode &lt;NONE&gt;) to robot slot 3.<BR>Logically 
    add new media ?????? (barcode &lt;NONE&gt;) to robot slot 20.<BR>Updating 
    volume configuration ...</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>Processing new media added to the robotic 
    library by logically<BR>adding media with new media IDs as 
    follows...<BR>&nbsp;Media 
    ID&nbsp;Slot<BR>&nbsp;========&nbsp;====<BR>&nbsp;</FONT></DIV>
    <DIV><FONT face=Arial size=2>and the following error message:</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>Update failed: media in slot 2 has missing or 
    unreadable barcode<BR>Use a seed for automatic creation of new media 
    identifiers without barcodes.<BR></FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>This should mean that there is a problem with 
    the barcodes i am using. But when i use Robtest to test the robot, and do 
an 
    inventory over here, i get the following:</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>C:\Program 
Files\VERITAS\Volmgr\bin\tldtest.exe 
    -r <A href="file://\\.\Changer0">\\.\Changer0</A> -d1 Tape0 -d2 Ta<BR>pe2 
    -d3 Tape1 -d4 Tape3</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>Opening <A 
    href="file://\\.\Changer0">\\.\Changer0</A><BR>Enter tld commands (? 
returns 
    help information)<BR>s s<BR>slot 1 (addr 4096) contains Cartridge = 
    no<BR>slot 2 (addr 4097) contains Cartridge = yes<BR>Source address = 
    4097<BR>Barcode = 000002S<BR>slot 3 (addr 4098) contains Cartridge = 
    yes<BR>Source address = 19<BR>Barcode = 000003S<BR>slot 4 (addr 4099) 
    contains Cartridge = no</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>And here are my barcodes. I already tried all 
    day to find a solution, but didn't found any yet... the time pressure to 
    finish this installation is getting bigger and bigger...</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>Please help!!</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>Regards</FONT></DIV>
    <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>Rolf</FONT></DIV>
    <DIV><FONT face=Arial 
size=2>&nbsp;</DIV></BLOCKQUOTE></BLOCKQUOTE></FONT></BODY></HTML>

------_=_NextPart_001_01C27AB0.5352C000--

<Prev in Thread] Current Thread [Next in Thread>