Do you have CA Unicenter installed?

rob


> -----Original Message-----
> From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Thelen,
> Robert (FUSA)
> Sent: Tuesday, July 10, 2001 2:37 PM
> To: 'Veritas-bu (E-mail)'
> Subject: RE: [Veritas-bu] OTM Enabled Backups Failing with 0
>
>
> I'll do my best to answer the few questions that have been asked so far.
>
> Evan -
> My exclude lists are empty.
>
> Penelope -
> I am currently using ALL_LOCAL_DRIVES.  I need to to break this server out
> into it's own class and then I will try the backups again using C: and D:.
>
> Curtis -
> I looked through several index files and all I see is the
> identifier for /D/
> with nothing under it.  Here is an example of the end of the file:
>
> 11479 1799 25 50 2192241 1 0 0 -1 /C/WINNT/Web/zdnet_wl.gif 33216
> root root
> 1683 938195242 933009168 933009168
> 11480 272 3 47 2192249 1 0 0 -1 /D/ 16832 root root 0 989114117 989114117
> 989114117
> <EOF>
>
> Brian -
> The NT system that I am looking at does not have drive compression turned
> on.  As a rule, none of the servers in the organization should have drive
> compression turned on.
>
>
> Thank you all for your input.  Hopefully, we will get some answers.
>
> RobertThelen AT FirstUSA DOT com
> Storage Management
> FirstUSA Bank
>
> -----Original Message-----
> From: Thelen, Robert (FUSA) [mailto:RobertThelen AT firstusa DOT com]
> Sent: Tuesday, July 10, 2001 11:38 AM
> To: 'Veritas-bu (E-mail)'
> Subject: [Veritas-bu] OTM Enabled Backups Failing with 0
>
>
> Greetings all.
>
> We are have recently encountered an issue that appears to involve OTM on
> Windows NT and Windows 2000 servers.  For months we have been running
> backups on roughly 135 NT and 2000 servers and most of them have
> reported a
> backup status of 0.  We were recently asked by a user to restore some lost
> data.  When going into xbp and later bp to select the missing files, we
> noticed that all that was backed up on the D drive was the identifier /D/
> (Unix Master).  Under the identified /C/, we were able to find
> all of the C
> drive files, but nothing on the D drive was backed up.
>
> The backup successfully completed, though!  Veritas has been looking into
> this issue for us (Case 150-081-114), but they have been unable to find
> anything as of yet.
>
> I disabled OTM and ran an incremental last night and the backup completed
> successfully.  I was expecting to find that all of the files on
> the D drive
> were backed up - the files were never backed up, so an incremental would
> pick them up.  Instead, the files that were backed up were the files that
> changed since the last backup.   It is as if NBU really thought that the
> files were backed up.
>
> Has anyone else seen this problem before?
>
> RobertThelen AT FirstUSA DOT com
> Storage Management
> FirstUSA Bank
>
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