[Veritas-bu] OTM Enabled Backups Failing with 0

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Hi Brian,

We have almost same problem as Rob. For me it's all of the data are not =
backup at all when I enable the OTM, not only D:. And the status code =
always come back with 0, the size of the data that has been backup is =
only 4296bytes.

 Can you publish us what's the driver compressed? is hardware compressed =
or software compressed in the NetBackup side? What's the solution?

Thanks in advanced!

----
ldf
=20
=20

=20

-----Original Message-----
From: Brian_Drager AT vanguard DOT com [mailto:Brian_Drager AT vanguard DOT com]
Sent: Tuesday, July 10, 2001 1:53 PM
To: Thelen, Robert (FUSA)
Cc: Veritas-bu AT Eng.Auburn DOT EDU
Subject: Re: [Veritas-bu] OTM Enabled Backups Failing with 0

=20

AT the NT file system level was the drive compressed? We had a problem =
that was
finally solved after two months. The issue we had was OTM on and =
compressed
drives and it did not back up all files. When we turned OTM off it =
worked like a
champ. Veritas was finally able to duplicate our problems and gave us =
some
recommended registry settings for otm.




"Thelen, Robert (FUSA)" <RobertThelen AT firstusa DOT com> on 07/10/2001 =
12:37:49 PM

To:   "'Veritas-bu (E-mail)'" <Veritas-bu AT Eng.Auburn DOT EDU>
cc:    (bcc: Brian Drager/IT/VGI)
Subject:  [Veritas-bu] OTM Enabled Backups Failing with 0



Greetings all.

We are have recently encountered an issue that appears to involve OTM on
Windows NT and Windows 2000 servers.  For months we have been running
backups on roughly 135 NT and 2000 servers and most of them have =
reported a
backup status of 0.  We were recently asked by a user to restore some =
lost
data.  When going into xbp and later bp to select the missing files, we
noticed that all that was backed up on the D drive was the identifier =
/D/
(Unix Master).  Under the identified /C/, we were able to find all of =
the C
drive files, but nothing on the D drive was backed up.

The backup successfully completed, though!  Veritas has been looking =
into
this issue for us (Case 150-081-114), but they have been unable to find
anything as of yet.

I disabled OTM and ran an incremental last night and the backup =
completed
successfully.  I was expecting to find that all of the files on the D =
drive
were backed up - the files were never backed up, so an incremental would
pick them up.  Instead, the files that were backed up were the files =
that
changed since the last backup.   It is as if NBU really thought that the
files were backed up.

Has anyone else seen this problem before?

RobertThelen AT FirstUSA DOT com
Storage Management
FirstUSA Bank

_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu




_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu


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<BODY bgColor=3D#ffffff =
background=3Dcid:018e01c10975$10e56fe0$1a45a8c0 AT kanatek DOT com>
<DIV>Hi Brian,</DIV>
<DIV>&nbsp;</DIV>
<DIV>We have almost same problem as Rob. For me it's all of the data are =
not=20
backup at all when I enable the OTM, not only D:. And the status code =
always=20
come back with 0, the size of the data that has been backup is only=20
4296bytes.</DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;Can you publish us what's the driver compressed? is hardware=20
compressed or software compressed in the NetBackup side? What's the=20
solution?</DIV>
<DIV>&nbsp;</DIV>
<DIV>Thanks in advanced!</DIV>
<DIV>&nbsp;</DIV>
<DIV>----<BR>ldf</DIV>
<DIV>&nbsp;
<P class=3DMsoNormal><SPAN class=3DEmailStyle18><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: =
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"urn:schemas-microsoft-com:office:office" =
/><o:p></o:p></FONT></SPAN></SPAN></P>
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style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: =
12.0pt"><FONT=20
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<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: =
Tahoma">-----Original=20
Message-----<BR><B>From:</B> Brian_Drager AT vanguard DOT com=20
[mailto:Brian_Drager AT vanguard DOT com]<BR><B>Sent:</B> Tuesday, July 10, =
2001 1:53=20
PM<BR><B>To:</B> Thelen, Robert (FUSA)<BR><B>Cc:</B>=20
Veritas-bu AT Eng.Auburn DOT EDU<BR><B>Subject:</B> Re: [Veritas-bu] OTM =
Enabled=20
Backups Failing with 0</SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in">&nbsp;<o:p></o:p></P>
<P style=3D"MARGIN-LEFT: 0.5in"><SPAN style=3D"FONT-SIZE: 10pt; COLOR: =
black">AT the=20
NT file system level was the drive compressed? We had a problem that=20
was<BR>finally solved after two months. The issue we had was OTM on and=20
compressed<BR>drives and it did not back up all files. When we turned =
OTM off it=20
worked like a<BR>champ. Veritas was finally able to duplicate our =
problems and=20
gave us some<BR>recommended registry settings for=20
otm.<BR><BR><BR><BR><BR>"Thelen, Robert (FUSA)"=20
&lt;RobertThelen AT firstusa DOT com&gt; on 07/10/2001 12:37:49=20
PM<BR><BR>To:&nbsp;&nbsp; "'Veritas-bu (E-mail)'"=20
&lt;Veritas-bu AT Eng.Auburn DOT EDU&gt;<BR>cc:&nbsp;&nbsp;&nbsp; (bcc: Brian=20
Drager/IT/VGI)<BR>Subject:&nbsp; [Veritas-bu] OTM Enabled Backups =
Failing with=20
0<BR><BR><BR><BR>Greetings all.<BR><BR>We are have recently encountered =
an issue=20
that appears to involve OTM on<BR>Windows NT and Windows 2000 =
servers.&nbsp; For=20
months we have been running<BR>backups on roughly 135 NT and 2000 =
servers and=20
most of them have reported a<BR>backup status of 0.&nbsp; We were =
recently asked=20
by a user to restore some lost<BR>data.&nbsp; When going into xbp and =
later bp=20
to select the missing files, we<BR>noticed that all that was backed up =
on the D=20
drive was the identifier /D/<BR>(Unix Master).&nbsp; Under the =
identified /C/,=20
we were able to find all of the C<BR>drive files, but nothing on the D =
drive was=20
backed up.<BR><BR>The backup successfully completed, though!&nbsp; =
Veritas has=20
been looking into<BR>this issue for us (Case 150-081-114), but they have =
been=20
unable to find<BR>anything as of yet.<BR><BR>I disabled OTM and ran an=20
incremental last night and the backup completed<BR>successfully.&nbsp; I =
was=20
expecting to find that all of the files on the D drive<BR>were backed up =
- the=20
files were never backed up, so an incremental would<BR>pick them =
up.&nbsp;=20
Instead, the files that were backed up were the files that<BR>changed =
since the=20
last backup.&nbsp;&nbsp; It is as if NBU really thought that =
the<BR>files were=20
backed up.<BR><BR>Has anyone else seen this problem=20
before?<BR><BR>RobertThelen AT FirstUSA DOT com<BR>Storage =
Management<BR>FirstUSA=20
Bank<BR><BR>_______________________________________________<BR>Veritas-bu=
=20
maillist&nbsp; -&nbsp; Veritas-bu AT mailman.eng.auburn DOT edu<BR><A =
target=3D_blank=20
href=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu";>http:/=
/mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A><BR><BR><BR><BR><B=
R>_______________________________________________<BR>Veritas-bu=20
maillist&nbsp; -&nbsp; Veritas-bu AT mailman.eng.auburn DOT edu<BR><A =
target=3D_blank=20
href=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu";>http:/=
/mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A></SPAN><SPAN=20
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