Networker

Re: [Networker] Stopped mounting tapes

2005-09-01 10:52:49
Subject: Re: [Networker] Stopped mounting tapes
From: "Maiello, Robert" <Robert.Maiello AT PFIZER DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 1 Sep 2005 10:52:03 -0400
Stan,

Sounds reasonable..  Let us know, I'm sure everyone is interested
in any problems that arrive because of 7.2.1.

Robert Maiello
Pioneer Data Systems



-----Original Message-----
From: Stan Horwitz [mailto:stan AT temple DOT edu] 
Sent: Thursday, September 01, 2005 10:38 AM
To: Legato NetWorker discussion; Maiello, Robert
Subject: Re: [Networker] Stopped mounting tapes


On Sep 1, 2005, at 10:00 AM, Robert Maiello wrote:

> Stan,
>
> Yikes...
>
> So your saying an nsrjb to inventory or load hangs?   I assume
> the sji commands all work...ie  sjirdtag returns an accurate  
> inventory,
> sjimm is able to move tapes (indicating a fully working arm).  You
> didn't say how the drives and arm are connected (SCSI, fiber)?
>
> I would sji commands first,  then nsrjb -HEv to reset the library
> (assuming it doesn't hang) followed by an inventory.  That is on an
> idle server.
>
> If you have backups pending that need to complete I would give  
> Networker
> what it wants.. mount all tapes manually until the pending mounts  
> go away.
>
> Could be anything from lock files in /nsr/tmp to a lus/SAN problem.

Thanks. I ended up killing off all the autostarted jobs that were  
waiting for tapes. I did that a few minutes ago. Shut down the NSR  
daemons, then cleared out /nsr/tmp of files. Then I rebooted the  
server. As soon as I did a "nsrjb -HEv" it all became clear. I think  
when our tape library was upgraded, our SE enabled hardware tape  
cleaning and its also enabled in NSR's jukebox resource, so I think  
there's a conflict. I have to go across campus to inspect this tape  
library (its a few blocks from my office) and I suspect I will find  
an error on the library's console about failed tape cleaning.

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