Check is you have nsrcnct for the loaded volume running.
Perhaps it died.  If it happens all the time with all devices
I would suggest to run both AS and NW in debug and
open the case with LGTO if you won't have clue how
to get it work.
 
Nevertheless, I would make also sure that this is not
the configuration issue too.  Check if library was 
added properly to both AS (via robort wizard) and
NW (jbconfig) and make sure that those few settings
in NetWorker are set which are required for AS.
 
Do you see the same when you manually load the tape 
or try to label it and is this the same for all devices?
 
Cheers,.
.c

        -----Original Message----- 
        From: Legato NetWorker discussion on behalf of Thorsten Linow 
        Sent: Thu 7/15/2004 9:36 AM 
        To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU 
        Cc: 
        Subject: [Networker] verify label problem (NW7.1.2 & AS 2 SR3)
        
        

        Hi,
        We're running Networker 7.1.2 and Alphastor 3 SR2 together on on Sun 
V880 Server.
        Our STK9840 tapedrives are connected via SAN and controlled by ACSLS.
        The bunch of STK9840 Tapedrives are configuerd as 
smartmedia-jukebox_9840 in networker
        another bunch of STK9940B Tapedrives are configured as 
smartmedia-jukebox9940 in Networker
        Now we have a logical 9840 drive in the networker GUI having the status 
verify label.
        -The volume is clearly mounted in Alphastor and in ACSLS.
        -The status inside the networker GUI is verify label and a "mt -f 
/dev/rmt/7cbn  status " shows me a mounted tape.
        -The tape is not unloadable by networker.
        -asvolunmount will sucessfully unmount the alphastor and acsls device 
but not the logical networker device.
        -Setting the drive into servicemode wouldn't help.
        -"mt -f /dev/rmt/7cbn release" or "mt -f /dev/rmt/7cbn offline wouldn't 
clear the loaded slots, loaded barcode and loaded volume entries
          for the logical device inside the (smartmedia-)jukebox inside 
networker-GUI.
        -deleting the enties in loaded slots, loaded barcodes and loaded 
volumes for the coresponding logical drive inside the jukebox-configuration is 
not allowed anymore 
          since NW7.1.2
        -"nsrjb -vvvH f drive98_40" takes houres without sucess.
        
        Any sugestions else than delete and create logical drive in networker 
or restarting networker?
        
        Thank's in advance & kind Regards Thorsten Linow
        
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