Networker

Re: [Networker] AW: [Networker] Unable to install Networker Client on NT server

2003-01-08 12:20:57
Subject: Re: [Networker] AW: [Networker] Unable to install Networker Client on NT server
From: Itzik Meirson <imeirson AT MBI.CO DOT IL>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Wed, 8 Jan 2003 19:19:51 +0200
What is the physical memory of your machine.
If your server memory is large you may have /xGB parameter in you boot.ini file.
This parameter is used to enable WINxx to properly utilize large memories.
In such a case you will have to remove this parameter, reboot your system 
without it, install the software and then revert to the original boot.ini and 
reboot again...
HTH,
        Itzik

-----Original Message-----
From: Dieter Wick [mailto:dieter.wick AT ADD-YET DOT DE] 
Sent: Wednesday, 08 January, 2003 16:07 
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] AW: [Networker] Unable to install Networker Client on NT 
server


Hi,

I start nsrexecd in the debug mode witch this output:

        C:\Program Files\nsr\bin>nsrexecd.exe -D 9
        nsrexecd:
        clu_init_lc(): ENTRY...
        nsrexecd:
        get_lc_fspath_vhost_map(): ENTRY ...
        nsrexecd: No access to file: C:\Program Files\nsr\bin\lcmap.bat ....
        nsrexecd:
        clu_init_lc(): Can't build fspath_vhost_map...
        nsrexecd:
        dump_map_lc(): ENTRY ...
        nsrexecd:
        dump_map_lc(): EXIT ...
        nsrexecd:
        clu_is_cluster_host_lc(): ENTRY ...
        nsrexecd: thread started, tid 732
        01/06/03 12:01:58 PM nsrexecd: Origin is C:\Program Files\nsr\bin\
        01/06/03 12:01:59 PM nsrexecd: interface addr = 10.1.9.239
        01/06/03 12:01:59 PM nsrexecd: OFC driver has not been detected
        01/06/03 12:01:59 PM nsrexecd: fullcanon(name=C:\Program
Files\nsr\gui)
        01/06/03 12:01:59 PM nsrexecd:    exit
fullcanon(fullname=C:\Program Files\nsr\gui)
        01/06/03 12:01:59 PM nsrexecd: Adding port range (service): 7937-9936
        01/06/03 12:01:59 PM nsrexecd: Adding port range (connection): 
10001-30000
        01/06/03 12:01:59 PM nsrexecd: port = 21312, res = 0, errno = 22
        01/06/03 12:01:59 PM nsrexecd: port = 21313, res = 0, errno = 135
        01/06/03 12:01:59 PM nsrexecd: port = 21314, res = 0, errno = 135
        01/06/03 12:01:59 PM nsrexecd: port = 21315, res = 0, errno = 135
        01/06/03 12:01:59 PM nsrexecd: mondaemon_check count 1
        01/06/03 12:01:59 PM nsrexecd: fullcanon(name=C:\Program
Files\nsr\tmp)
        01/06/03 12:01:59 PM nsrexecd:    exit
fullcanon(fullname=C:\Program Files\nsr\tmp)
        01/06/03 12:01:59 PM nsrexecd: checking file ..
        01/06/03 12:01:59 PM nsrexecd: checking file ...
        01/06/03 12:01:59 PM nsrexecd: checking file nsrla.res.lck.
        01/06/03 12:01:59 PM nsrexecd: checking file product.res.lck.
        01/06/03 12:01:59 PM nsrexecd: checking file sec.
        01/06/03 12:03:09 PM nsrexecd: mondaemon_kill_check: entry
        01/06/03 12:04:19 PM nsrexecd: mondaemon_kill_check: entry

I installed the software from official media and I tried install from the local 
disk. The Event Log shows this:
        Event Type:    Error
        Event Source:    MsiInstaller
        Event Category:    None
        Event ID:    11920
        Date:        1/6/2003
        Time:        12:33:36 PM
        User:        N/A
        Computer:    
        Description:
        Product: NetWorker -- Error 1920.Service 'nsrexecd' (nsrexecd)
failed to start.  Verify that you have sufficient       privileges to
start system services. 


I also tried to change the serviceuser during the installation. But all without 
success. 
Newinstallation is not possible, because the server is an produktive server.

Regards 

Dieter
 
-----Ursprüngliche Nachricht-----
Von: Legato NetWorker discussion [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
Im Auftrag von Faidherbe, Thierry
Gesendet: Montag, 30. Dezember 2002 20:15
An: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Betreff: Re: [Networker] Unable to install Networker Client on NT server


Dieter,

Have a try to start the nsrexecd in debug mode. Maybe debug output will help 
you but first idea points to a DNS/host name resolution problem. Check local 
<winnt>\system32\drivers\etc\hosts and fill

127.0.0.1 localhost
<IP> Short_name long_name(FQDN)

>From a cmd prompt, issue :
 cmd> cd <path_where_you_installed_Networker_sw>
 cmd> nsrexecd -D 9

Hope that helps

Thierry

Kind regards - Bien cordialement - Vriendelijke groeten,

Thierry FAIDHERBE

HPCI - Storage & Server Integration Practice 
Tru64 Unix and Legato EBS Consultant
                                   
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-----Original Message-----
From: Dieter Wick [mailto:dieter.wick AT ADD-YET DOT DE] 
Sent: Monday, December 30, 2002 11:18 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] Unable to install Networker Client on NT server


Hi,
I am trying to install Networker Client software version 6.2 on a NT 2000 SP 3 
server. During installation it stops and displays Evt 1025:  Unable to start 
nsrexecd on server. Make sure you have enough priviledges to start system 
services. A manually start of the nsrexecd service at this moment does not 
work. I am trying to install it from an local Admin NT account.  The Server has 
Oracle 9 installed. Any one have an idea why nsrexecd cannot be started ?  This 
NT server has a static IP and in not part of any domain. Permission on the 
drive where I am trying to install is set for everyone full control. The 
filesystem is NTFS. Also I tried to stop all not nessary servives when I 
install the Client, but without success.

Thanks

dieter

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