We have a Windows 2003 R2 client using TSM BA 5.5.3.3. (TSM server
5.5.5.2.)

 

When the scheduled backup runs an error is posted; ANS1071E Invalid
domain name entered: '(Drive Not Available). As per disk management the
client has a C,D, and G drive, which all seem to be backing up
correctly. Checking in the Disk Management utility it only lists the C,
D, G, (and CD drive). Checking the windows registry under
HKLM\SYSTEM\MountedDevices there are numerous drive GUIDS and letters
listed that do not exist but I assume are user mappings.

 

However, if I open the GUI and attempt a manual backup and expand
"Local" the C, D, G drives are listed as well as 4 entries that state
"Drive not Available" 

 

Since there are no Domain statements defined for the client "all local"
is applied by default.

 

Has anyone run into this before, and where exactly does the BA client
get the "All Local" drive information to determine what it needs to
backup?

Is there a way to reset and/or remove the erroneous drive listing?

 

Appreciate any insight you can share....

TIA

 

   Rick Adamson

  Jacksonville, FL