Timothy,

The TSM return codes are set based on the highest severity issue that was
encountered during the backup. There is a chapter in the client manual on
return code that discusses the "rules" for how messages determine the
return code (just in case you aren't already familiar with that
information). In older client manuals it used to be part of the chapter on
scheduling, but in the current manual it has its own chapter.

In the messages you showed here, I see nothing that would cause the RC to
be set to 12. Check dsmsched.log and dsmerror.log for other messages that
might indicate a problem. There has to be some error message there
(unrelated to skipped files) that is triggering the RC 12.

Best regards,

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-04-06
11:21:57:

> From: "Hughes, Timothy" <Timothy.Hughes AT OIT.STATE.NJ DOT US>
> To: ADSM-L AT vm.marist DOT edu
> Date: 2011-04-06 11:47
> Subject: Re: ANS1417W Protected system state file 'C:\Windows
> \System32\wuauclt.exe' is backed up to the drive file space, not
> system state file space.
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Andy Thanks!
>
>
> The backup is getting the return code=12, The only other messages I
> see is files failed to backup I don't think that is causing the return
code.
>
>
> Regards!
>
>
> 04/06/2011 00:05:19 ANS1228E Sending of object '\\siu345\c$\Windows
> \Cluster\CLUSDB.LOG1' failed
> 04/06/2011 00:05:19 ANS4987E Error processing '\\siu345\c$\Windows
> \Cluster\CLUSDB.LOG1': the object is in use by another process
> 04/06/2011 00:05:26 ANS1228E Sending of object '\\siu345\c$\Windows
> \ServiceProfiles\LocalService\AppData\Local\lastalive0.dat' failed
> 04/06/2011 00:05:26 ANS4987E Error processing '\\siu345\c$\Windows
> \ServiceProfiles\LocalService\AppData\Local\lastalive0.dat': the
> object is in use by another process
> 04/06/2011 00:05:31 ANS1228E Sending of object '\\siu345\c$\Windows
> \ServiceProfiles\LocalService\AppData\Local\lastalive1.dat' failed
> 04/06/2011 00:05:31 ANS4987E Error processing '\\siu345\c$\Windows
> \ServiceProfiles\LocalService\AppData\Local\lastalive1.dat': the
> object is in use by another process
> 04/06/2011 00:05:40 ANS1228E Sending of object '\\siu345\c$\Windows
> \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-
> A289-439d-8115-601632D005A0' failed
> 04/06/2011 00:05:40 ANS4987E Error processing '\\siu345\c$\Windows
> \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-
> A289-439d-8115-601632D005A0': the object is in use by another process
> 04/06/2011 00:05:46 ANS1228E Sending of object '\\siu345\c$\Windows
> \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-
> A289-439d-8115-601632D005A0' failed
> 04/06/2011 00:05:46 ANS4987E Error processing '\\siu345\c$\Windows
> \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-
> A289-439d-8115-601632D005A0': the object is in use by another process
> 04/06/2011 00:05:54 ANS1228E Sending of object '\\siu345\c$\Windows
> \System32\SMI\Store\Machine\SCHEMA.DAT.LOG1' failed
> 04/06/2011 00:05:54 ANS4987E Error processing '\\siu345\c$\Windows
> \System32\SMI\Store\Machine\SCHEMA.DAT.LOG1': the object is in use
> by another process
> 04/06/2011 00:05:59 ANS1802E Incremental backup of '\\siu345\c$'
> finished with 6 failure
>
> 04/06/2011 00:05:59 ANS1802E Incremental backup of '\\siu345\c$'
> finished with 6 failure
>
> 04/06/2011 00:05:59 ANS1512E Scheduled event 'MIDNITE2' failed.
> Return code = 12.
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> Behalf Of Andrew Raibeck
> Sent: Tuesday, April 05, 2011 4:27 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: ANS1417W Protected system state file 'C:\Windows
> \System32\wuauclt.exe' is backed up to the drive file space, not
> system state file space.
>
> Timothy,
>
> The ANS1417W is a warning message, which would cause the backup to end
with
> a status of "successful" and "return code 8". This return code means that
> TSM was able get through the backup operation, but one or more warning
> messages were issued which should be investigated. It can also mean that
> files were skipped.
>
> A failed backup ends with return code 12, and is marked as "failed" in
the
> TSM events table (like what you would see if you do "query event"). So if
> indeed it is failing with return code 12 then I imagine something else is
> going on.
>
> Best regards,
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Product Development
> Level 3 Team Lead
> Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
> Internet e-mail: storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager support web page:
> http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> Tivoli_Storage_Manager
>
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-04-05
> 15:59:37:
>
> > From: "Hughes, Timothy" <Timothy.Hughes AT OIT.STATE.NJ DOT US>
> > To: ADSM-L AT vm.marist DOT edu
> > Date: 2011-04-05 16:07
> > Subject: Re: ANS1417W Protected system state file 'C:\Windows
> > \System32\wuauclt.exe' is backed up to the drive file space, not
> > system state file space.
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> >
> > Thanks Andy,
> >
> > I will take a look and also find out why the backup is actually
> > failing if this is not causing it. This is the only message I saw I
> > will check again though.
> >
> > Best regards
> >
> > -----Original Message-----
> > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> > Behalf Of Andrew Raibeck
> > Sent: Tuesday, April 05, 2011 3:46 PM
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: Re: ANS1417W Protected system state file 'C:\Windows
> > \System32\wuauclt.exe' is backed up to the drive file space, not
> > system state file space.
> >
> > Timothy,
> >
> > This message does not actually cause the backup to "fail". However, it
> does
> > merit attention. Go to the link in my sig and search on the message
> number
> > (ANS1417W) and you will find an important flash about this issue (which
> was
> > also posted to the list a couple or so weeks ago).
> >
> > Best regards,
> >
> > Andy Raibeck
> > IBM Software Group
> > Tivoli Storage Manager Client Product Development
> > Level 3 Team Lead
> > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
> > Internet e-mail: storman AT us.ibm DOT com
> >
> > IBM Tivoli Storage Manager support web page:
> > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> > Tivoli_Storage_Manager
> >
> > "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-04-05
> > 15:33:35:
> >
> > > From: "Hughes, Timothy" <Timothy.Hughes AT OIT.STATE.NJ DOT US>
> > > To: ADSM-L AT vm.marist DOT edu
> > > Date: 2011-04-05 15:36
> > > Subject: ANS1417W Protected system state file 'C:\Windows\System32
> > > \wuauclt.exe' is backed up to the drive file space, not system state
> > > file space.
> > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> > >
> > > Has anyone had a Windows 2008 client backup fail with the following
> > error?
> > >
> > >
> > > ANS1417W Protected system state file is backed up
> > > to the drive file space, not system state file space.
> > >
> > >
> > >
> > > 4/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\xmllite.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\xmlprovi.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\xolehlp.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\XpsGdiConverter.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\XpsPrint.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\XpsRasterService.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\xpsservices.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\XPSSHHDR.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\xpssvcs.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\xwizard.dtd' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\xwizards.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\xwreg.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\xwtpw32.dll' is backed up
> > > to the drive file space, not system state file space.
> > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows
> > > \System32\zipfldr.dll' is backed up
> > > to the drive file space, not system state file space
> > >
> > > Windows 2008  Enterprise sp2 64 bit
> > > Tivoli client 6.2.2
> > > TSM 6.2.2.0
> > >
> > >
> > > Thanks