Sorry for the false alarm.  Another admin was doing the installs and I did not 
initially question the work.
TDPSQL error ACO5716W can also be caused by the dsm.opt file not being present 
in the TDPSQL directory.
The text of the message indicates the API is not installed, but does not say it 
cannot find the dsm.opt file.

Andy Huebner


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Andrew Raibeck
Sent: Thursday, March 18, 2010 4:43 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] API will not install

You mention that the API does not install, but you don't say how you know
this. What makes you think it isn't installed? If it was just that you
didn't see the files, in 5.5 the API will install underneath C:\Program
Files\Common Files.

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager


The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2010-03-18
11:53:46:

> [image removed]
>
> API will not install
>
> Huebner,Andy,FORT WORTH,IT
>
> to:
>
> ADSM-L
>
> 2010-03-18 11:54
>
> Sent by:
>
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Please respond to "ADSM: Dist Stor Manager"
>
> We have a server that will not install the API when we install the
> agent.  This in turn causes the TDPSQL to not work.  We have tried
> uninstalling everything and then installed the agent using a custom
> install to insure the API is selected, still no luck.  The install
> does to return any errors.
> Has anyone seen this before?
>
> Windows 2003 x64
> Agent 5.5.2.1 x64
> TDPSQL 5.5.2.0 x64
>
> Also tried with no success:
> Installed 5.4.2.3, API installed, upgraded to 5.5.2.1 and the API is
removed.
> Reinstalled 5.5.2.1
> Repaired 5.5.2.1
> Installed 5.5.2.1 from different source
> Selected for install both 32bit and 64bit API
> Bad language
>
>
>
> Andy Huebner
>
>
> This e-mail (including any attachments) is confidential and may be
> legally privileged. If you are not an intended recipient or an
> authorized representative of an intended recipient, you are
> prohibited from using, copying or distributing the information in
> this e-mail or its attachments. If you have received this e-mail in
> error, please notify the sender immediately by return e-mail and
> delete all copies of this message and any attachments.
>
> Thank you.

This e-mail (including any attachments) is confidential and may be legally 
privileged. If you are not an intended recipient or an authorized 
representative of an intended recipient, you are prohibited from using, copying 
or distributing the information in this e-mail or its attachments. If you have 
received this e-mail in error, please notify the sender immediately by return 
e-mail and delete all copies of this message and any attachments.

Thank you.