Yep, we support 5 hospitals here. The only problems I have run into with
Application vendors is that they sometimes request that I exclude key
app components from backup, and back up a copy they generate instead.
Also, in case of SQL, I'll set up TDP to back up the databases on a
separate schedule if they do not fully support the databases. 

I've heard other complain of GE, and I wonder if they are concerned that
they are losing potential customers to Phillips and others over that
very issue. Let's not innovate or anything...  :)  

But, yes, some vendors are very picky about what they will allow you to
back up, and how you can back it up. We have had many that try to blame
TSM for ills that end up being THEIR app, TSM client hardware, etc...I'm
sure I'm preaching to the choir. Not surprisingly, we win all of those
battles.  :)

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Tyree, David
Sent: Monday, June 19, 2006 12:29 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] OT? TSM in a hospital environment

            Are there any folks on the list that are using TSM in a
hospital? 

            Sometimes we have to battle with some of our software
venders to allow us to backup their system using TSM. Sometimes they
will tell us that the system is FDA approved as is and must be backed up
using a built-in tape drive and we can't touch the system. Some times
that might be believable but not always. It seems that GE appears to be
especially hard headed in this regard. 

            We bought into TSM because you back up anything (well most
anything) and not have to worry about having assorted different tape
drives scattered everywhere. 

            I would like to compare notes with other TSM people if
possible.

            thanks

 

David Tyree 
Enterprise Backup Administrator 
South Georgia Medical Center 
229.333.1155

text pager 1569 AT tais.sgmc DOT org

 

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