Hi Joe,

Should you go agree wit this request  and do not backup those older files,
you would be told guilty once you would not be able recover them.

I find it is your duty to tell the custommer this requirement is 
dangerous, if he really does not want to back it up so he does not need this 
files and he shall delete them (hi, Andy! :=) )

I´d do following: 
1st: explain it in a very kind way to the custommer
2nd: offer him huge rebate for the data amount beeing currently occupied by 
those old files.
(If this amount is quite big you can "move data" off the expensive tape library 
to an inexpensive tape to keep your costs very low.)

This way you are on the safe side and the custommer is convicted you are on his 
side, determined to solve his problems.

regards
juraj



> -----Ursprüngliche Nachricht-----
> Von: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] Im 
> Auftrag von Joe Crnjanski
> Gesendet: Freitag, 20. Mai 2005 19:31
> An: ADSM-L AT VM.MARIST DOT EDU
> Betreff: weird request
> 
> Hi All,
> 
> I received a weird request from potential customer. Because 
> we will charge him per space occupied on our server, he wants 
> to backup only files less than a year old. He doesn't want to 
> go into each folder and try to find files that meet the 
> criteria. I know that Arcserve has that filter option.
> 
> I don't think that we can do it with TSM, but before give him 
> an answer I thought I would check opinion of The List.
> 
> Thanks in advance,
> 
> 
> Joe Crnjanski
> Infinity Network Solutions Inc.
> Phone: 416-235-0931 x26
> Fax:     416-235-0265
> Web: www.infinitynetwork.com
>  
>