Paul, have you tried manually uninstalling (per the README file), then
reinstalling? Also, try the install from the actual console, not remote
desktop/terminal services.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2005-06-22
09:56:16:

>   To my fellow
>          TSMrs
> I have been trying to install ISC v5.1 on windows 2003 server and
continue
> to get this error
> I have a pmr opened and am getting no where with this TSM I will call
you
> back nonsense from IBM
> How can a software install cd not create its own directory. At least
that is
> what i get from the error below
> Everything else in there in the IBM/ISC directory, but it fails trying
to
> write to a log file dir that it isn't creating
> Any help would be greatly appreciated
>
>
> un 22, 2005 12:04:20 PM), Setup.product.install,
> com.ibm.wps.install.ExternalCommandAction$CancelWatcher, msg2, Created
> Cancelwatcher
> (Jun 22, 2005 12:08:11 PM), Setup.product.install,
> com.ibm.wps.install.ExternalCommandAction$OutputWatcher, msg2,
> OutputWatcher: StdErr: WARNING: could not write using log service:
> ServiceException: (error code = 200; message = "C:\Program
> Files\IBM\ISC\PortalServer\log\wpsinstalllog.txt (The system cannot find
the
> path specified)"; severity = 0; exception =
[java.io.FileNotFoundException:
> C:\Program Files\IBM\ISC\PortalServer\log\wpsinstalllog.txt (The system
> cannot find the path specified)])
> --
> Paul Giglio
> UNIX ADMIn
> Emi Music
>
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