Oh my, seems like I started a holy war (again) :)
Anyway, thanks for the answers, now I see clear ! I started using TSM with
Version 4.1.x, so I didn't know there once was a "real" GUI for *SM.
Nevertheless, I would REALLY like such a tool cause I don't like the web gui
either.
Greetings,
Sascha
[CUT]
> Thomas - I share your frustration. How to get results may require another
> approach...
> Product such as TSM are Big Bucks, Enterprise products. As such, they are
> marketed to the level of people in the organization who can authorize such
> expenditures - customer company executives. Executives respond to
> Enterprise
> issues: competitiveness, saving lots of money, nice reports, trimming
> staff.
> Issues that affect us lowly technicians way down in the company engine
> room,
> where we shovel coal into the company boilers, don't get any exposure or
> attention. To get such attention, those issues have to get up to a higher
> management level where those managers, whom IBM will respond to, will feed
> the issues to the IBM rep and thus get attention. You have to expend
> efforts
> to make a written case, understandable to higher-ups, that the current
> product situation is impairing administration and costing the company lost
> productivity, etc.
>
> SHARE is certainly an avenue; but as they say, "Money talks."
>
> Richard Sims, BU
>
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