Re: ANR8302E I/O error

The same thing, or very close to it, was happening to me. We went through at
least 6 tape drives, and 5 or 6 versions of firmware. We fought this problem
for almost a year, you can read many similar stories in the archives. Search
for 3583.

Our solution, upgrade to 3584. With the server upgrade to 4.2.2.13 to fix
the slow backupset restore and the 3584, things have been running pretty
smooth.

Mark B.


-----Original Message-----
From: Anwer Adil [mailto:aadil AT LAW.COLUMBIA DOT EDU]
Sent: Sunday, November 24, 2002 10:10 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: ANR8302E I/O error


Hello All,

I am getting the following error from two of my three drives in the IBM3583
library while trying to verify the label on the tape volume:

 ANR8302E I/O error on drive DRIVE3 (mt3.0.0.5) (OP=READ,
  Error Number=1117, CC=0, KEY=00, ASC=00, ASCQ=00,
  SENSE=70.00.00.00.00.00.00.1C.00.00.00.00.00.00.00.00.00-
  .00.00.00.00.01.20.20.20.20.20.20.20.00.00.00.06.9D.03.0-
  0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
  00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00-
  .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0-
  0.00.00.00.00, Description=An undetermined error has
  occurred).  Refer to Appendix D in the 'Messages' manual
  for recommended action.

The library is attached to a Compaq Proliant ML350 running Windows 2000
Advances server via a Compaq 64-Bit/66-Mhz Dual Channel Wide Ultra3 SCSI
Controller which is actually a Adaptec 39160 controller OEM by Compaq. The
two drives were replaced by IBM but that didn't help. I have the latest
firmware on the library and the tape drives.

Anyone have a clue what is going on here?

Thanks

Anwer Adil
LAN Administrator
Columbia University Law School
PH: (212) 854-5611
FX: (212) 854-1749
EM: aadil AT law.columbia DOT edu