We had major problems starting out, but all is well now. Here's what happened:

Errors on drives... replaced drives
worked for a month
Errors on drives... replaced drives (IBM said there were some bad drives out 
there)
Replaced drives (again) and just about everything else as well.

It turned out to be a combination problem. Drives were bad, but when we 
replaced the SCSI card (W2K server), we didn't disable the library device (only 
tape drives should be enabled in Win2K control panel), and we had the wrong 
SCSI drivers. You need to download the correct ones from the IBM site (not the 
Adaptec site). 

Since we fixed those problems it has been working great. 
We can put your IBM SE in touch with ours if you think it would help.

Douglas C. Nelson
Distributed Computing Consultant
Alltel Information Services
Chittenden Data Center
2 Burlington Square
Burlington, Vt. 05401
802-660-2336




-----Original Message-----
From: Anwer Adil [mailto:aadil AT LAW.COLUMBIA DOT EDU]
Sent: Friday, November 15, 2002 11:32 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Problems with 3583 Library


I am going nuts here.

I have been having lots of problems with this library since day one. Two of
the three drives were reporting I/O errors while reading the labels on
tapes and TSM would mark those volumes as being unavailable. IBM sent a CE
to replace the drives. But that didn't help. I am still getting I/O errors
on those drives. The third drive is working fine. It can read the volumes
that were previously marked as being unavailable by the other drives.

Has anyone else experience such problems with the IBM 3583 library? All the
drives and the library have the latest firmware.

Anwer