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Re: 3583 FC Problem
2002-10-09 08:59:17
Following the thread I cannot see the names of devices used. The 3583
should use LBx.x.x.x for the changer but \\.\TAPE0 and \\.\TAPE1 for
drives (using IBM Ultrium device driver for NT/2000 not ADSMSCSI)!!! If
this is not please ignore this.
Another important step to perform is increase of maximum S/G list of the
QL2x00 adapter in windoze - I set it to the top (255). It is described in
Tivoli Flash 3 (http://www.tivoli.com/support/storage_mgr/flash_hba.html).
And you have to be careful - in some activities on the windoze box the
MaxSGList value is reset.
For the "IBM Gateway Module SCSI Array Device" - you can safely ignore it.
This is for SCSI ESS (Shark) attached through standalone SDG (2108-G07).
In fact SDG module for 3583 is just the same. If you prefer to live
without it at all, check the SDG Module Guide and there is a command to
disable this functionality (sorry, cannot recall it from memory).
Zlatko Krastev
IT Consultant
Joshua Bassi <jbassi AT IHWY DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
07.10.2002 22:18
Please respond to "ADSM: Dist Stor Manager"
To: ADSM-L AT VM.MARIST DOT EDU
cc:
Subject: 3583 FC Problem
All,
I have a new install of TSM 5.1 on a Windows platform. After the
initial installation by one of my colleagues, backups were working fine.
After a week though, communication to the tape library/drives failed.
Now we are not even able to checkin or checkout tapes from the library.
All operations to the library fail now. The one thing that I am not
that familiar with is the built-in SAN Data Gateway. I am using the IBM
Ultrium device driver for the drives but the 3583 library is controlled
by the TSM device driver. In device manager there are yellow
exclamations over both the library (which is normal) and the "IBM
Gateway Module SCSI Array Device." I downloaded and installed the SAN
Data Gateway driver but that didn't seem to help.
xSeries 342 W2K SP2 server
TSM 5.1.1.0 server & device driver
3583 w/ 2 LVD drives attached via a built-in SAN Data Gateway
Ultrium device driver 5.0.1.11
FAStT700 FC attached disk pool
IBM 2109-F16 FC Switch
Here are my library/drive definitions:
QUERY LIBRARY F=D
Library Name Library ACS Private Scratch
External RSM Media Shared LanFree
ObeyMountRetention Primary Library Manager WWN
Serial Number
Type Id Category Category
Manager Type
(administrator)
------------ ---------- --- -------- --------
-------------- ---------- ------ -------
------------------ ------------------
LB1.1.0.4 SCSI
No
QUERY DEVCLASS F=D
Device Device Storage Device Format
Est/Max Mount Mount Mount Label Prefix Drive
Library Directory Server Name Retry
Retry Twosided Shared
Class Access Pool Type
Capacity Limit Wait Retention Letter
Period Interval (administrator)
Name Strategy Count
(MB) (min) (min)
ime
--------- ---------- ------- --------- ------
-------- ------ ----- --------- ------------ ------
------------ ------
LTOCLASS Sequential 2 LTO ULTRI-
204,800. 2 60 2 ADSM
LB1.1.0.4
QUERY DRIVE F=D
Library Name Drive Name Device Type On-Line
Element Drive State Allocated to WWN
Serial Number Last Update by Last Update Cleaning
Frequency
------------ ------------ ----------- -------------------
------- ---------------- ------------ --------------
-------------- ---
LB1.1.0.4 MT1.2.0.4 LTO Unavailable Since
256 LOADED
LB1.1.0.4 MT1.8.0.4 LTO Yes
257 EMPTY
QUERY PATH F=D
Source Name Source Type Destination Destination Library
Node Name Device External LUN
Initiator Directory On-Line
Name Type
Manager
(administrator)
----------- ----------- ----------- -----------
----------- ----------- ----------- -----------
----------- ----------- ----------- -------
--------------- ----------
TSM-SERVER SERVER LB1.1.0.4 LIBRARY
lb1.1.0.4 0
Yes
TSM-SERVER SERVER MT1.2.0.4 DRIVE
LB1.1.0.4 mt1.2.0.4
0 Yes
TSM-SERVER SERVER MT1.8.0.4 DRIVE
LB1.1.0.4 mt1.8.0.4
0 Yes
ACTIVITY LOG
10/07/2002 11:53:32 ANR8304E Time out error on drive MT1.2.0.4
(mt1.2.0.4) in
library LB1.1.0.4.
10/07/2002 11:53:32 ANR8912E Unable to verify the label of volume
from
slot-element 4097 in drive MT1.2.0.4
(mt1.2.0.4) in
library LB1.1.0.4.
10/07/2002 11:53:32 ANR8302E I/O error on drive MT1.2.0.4
(mt1.2.0.4)
(OP=OFFL, Error Number=21, CC=0, KEY=02,
ASC=3A, ASCQ=00,
SENSE=70.00.02.00.00.00.00.1C.00.00.00.00.3A.00.00.00.10-
.13.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0-
0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00-
.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0-
0.00.00.00.00, Description=An undetermined
error has
occurred). Refer to Appendix D in the
'Messages' manual
for recommended action.
10/07/2002 11:53:33 ANR9999D mmsscsi.c(9740): ThreadId<20> Could
not move
volume NOT KNOWN from slot 256 to slot 4097.
10/07/2002 11:53:33 ANR9999D mmsscsi.c(9752): ThreadId<20> Volume
may still be
in the drive MT1.2.0.4 (mt1.2.0.4).
10/07/2002 11:53:33 ANR8446I Manual intervention required for
library
LB1.1.0.4.
10/07/2002 11:53:33 ANR8832E CHECKIN LIBVOLUME for volumes in
search mode in
library LB1.1.0.4 failed.
--
Joshua S. Bassi
IBM Certified - AIX 4/5L, SAN, Shark
Tivoli Certified Consultant - ADSM/TSM
eServer Systems Expert -pSeries HACMP
AIX, HACMP, Storage, TSM Consultant
Cell (831) 595-3962
jbassi AT ihwy DOT com
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