I have already read this Redbook. I have been working with IBM Level 2
support to resolve the issue and thus far nothing is working. I can use
lbtest from NT to mount and unmount tapes, but when TSM goes to load a
tape it loads successful but then can't seem to do anything with it. I
have the local IBM CE coming out (again!) today to test the tape drives.
--
Joshua S. Bassi
IBM Certified - AIX 4/5L, SAN, Shark
Tivoli Certified Consultant - ADSM/TSM
eServer Systems Expert -pSeries HACMP
AIX, HACMP, Storage, TSM Consultant
Cell (831) 595-3962
jbassi AT ihwy DOT com
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Pétur Eyþórsson
Sent: Tuesday, October 08, 2002 3:36 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: 3583 FC Problem
Hi Joshua
If you are using SAN drives. I recomend you to read this readpaper "Of
SAN
attached tape, For use with Tivoli Storage Manager". It is not the same,
configuring SAN Tape drives as you do with SCSI drives.
In either case try doing this. Start your ITSM Management console. And
start
the Device Configiruation you should see there if you are pointing to
ther
right device or not.
hope this helps
Kvedja/Regards
Petur Eythorsson
Taeknimadur/Technician
IBM Certified Specialist - AIX
Tivoli Storage Manager Certified Professional
Microsoft Certified System Engineer
peddi AT itn DOT is
Nyherji Hf Simi TEL: +354-569-7700
Borgartun 37 105 Iceland
URL: http://www.nyherji.is
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Hooft, Jeroen
Sent: 8. október 2002 07:28
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: 3583 FC Problem
We have a similar setup, but out San Data gateway is a separate unit.
If I encounter these kind of errors I always reset the SDG.
Fixes the problem mostly.
Jeroen
-----Original Message-----
From: Joshua Bassi [mailto:jbassi AT IHWY DOT COM]
Sent: Monday, October 07, 2002 10:47 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: 3583 FC Problem
Thanks, but the device names haven't changed from what I have seen
through device manager.
--
Joshua S. Bassi
IBM Certified - AIX 4/5L, SAN, Shark
Tivoli Certified Consultant - ADSM/TSM
eServer Systems Expert -pSeries HACMP
AIX, HACMP, Storage, TSM Consultant
Cell (831) 595-3962
jbassi AT ihwy DOT com
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Bill Boyer
Sent: Monday, October 07, 2002 1:33 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: 3583 FC Problem
Make sure that the MTx.x.x.x and LBx.x.x.x device names are the same.
We've
seen with the SAN stuff and Winderz that these device names change. Just
had
to fix a client with this problem.
Bill Boyer
DSS, Inc.
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Joshua Bassi
Sent: Monday, October 07, 2002 3:19 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: 3583 FC Problem
All,
I have a new install of TSM 5.1 on a Windows platform. After the
initial installation by one of my colleagues, backups were working fine.
After a week though, communication to the tape library/drives failed.
Now we are not even able to checkin or checkout tapes from the library.
All operations to the library fail now. The one thing that I am not
that familiar with is the built-in SAN Data Gateway. I am using the IBM
Ultrium device driver for the drives but the 3583 library is controlled
by the TSM device driver. In device manager there are yellow
exclamations over both the library (which is normal) and the "IBM
Gateway Module SCSI Array Device." I downloaded and installed the SAN
Data Gateway driver but that didn't seem to help.
xSeries 342 W2K SP2 server
TSM 5.1.1.0 server & device driver
3583 w/ 2 LVD drives attached via a built-in SAN Data Gateway
Ultrium device driver 5.0.1.11
FAStT700 FC attached disk pool
IBM 2109-F16 FC Switch
Here are my library/drive definitions:
QUERY LIBRARY F=D
Library Name Library ACS Private Scratch
External RSM Media Shared LanFree
ObeyMountRetention Primary Library Manager WWN
Serial Number
Type Id Category Category
Manager Type
(administrator)
------------ ---------- --- -------- --------
-------------- ---------- ------ -------
------------------ ------------------
LB1.1.0.4 SCSI
No
QUERY DEVCLASS F=D
Device Device Storage Device Format
Est/Max Mount Mount Mount Label Prefix Drive
Library Directory Server Name Retry
Retry Twosided Shared
Class Access Pool Type
Capacity Limit Wait Retention Letter
Period Interval (administrator)
Name Strategy Count
(MB) (min) (min)
ime
--------- ---------- ------- --------- ------
-------- ------ ----- --------- ------------ ------
------------ ------
LTOCLASS Sequential 2 LTO ULTRI-
204,800. 2 60 2 ADSM
LB1.1.0.4
QUERY DRIVE F=D
Library Name Drive Name Device Type On-Line
Element Drive State Allocated to WWN
Serial Number Last Update by Last Update Cleaning
Frequency
------------ ------------ ----------- -------------------
------- ---------------- ------------ --------------
-------------- ---
LB1.1.0.4 MT1.2.0.4 LTO Unavailable Since
256 LOADED
LB1.1.0.4 MT1.8.0.4 LTO Yes
257 EMPTY
QUERY PATH F=D
Source Name Source Type Destination Destination Library
Node Name Device External LUN
Initiator Directory On-Line
Name Type
Manager
(administrator)
----------- ----------- ----------- -----------
----------- ----------- ----------- -----------
----------- ----------- ----------- -------
--------------- ----------
TSM-SERVER SERVER LB1.1.0.4 LIBRARY
lb1.1.0.4 0
Yes
TSM-SERVER SERVER MT1.2.0.4 DRIVE
LB1.1.0.4 mt1.2.0.4
0 Yes
TSM-SERVER SERVER MT1.8.0.4 DRIVE
LB1.1.0.4 mt1.8.0.4
0 Yes
ACTIVITY LOG
10/07/2002 11:53:32 ANR8304E Time out error on drive MT1.2.0.4
(mt1.2.0.4) in
library LB1.1.0.4.
10/07/2002 11:53:32 ANR8912E Unable to verify the label of volume
from
slot-element 4097 in drive MT1.2.0.4
(mt1.2.0.4) in
library LB1.1.0.4.
10/07/2002 11:53:32 ANR8302E I/O error on drive MT1.2.0.4
(mt1.2.0.4)
(OP=OFFL, Error Number=21, CC=0, KEY=02,
ASC=3A, ASCQ=00,
SENSE=70.00.02.00.00.00.00.1C.00.00.00.00.3A.00.00.00.10-
.13.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0-
0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00-
.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0-
0.00.00.00.00, Description=An undetermined
error has
occurred). Refer to Appendix D in the
'Messages' manual
for recommended action.
10/07/2002 11:53:33 ANR9999D mmsscsi.c(9740): ThreadId<20> Could
not move
volume NOT KNOWN from slot 256 to slot 4097.
10/07/2002 11:53:33 ANR9999D mmsscsi.c(9752): ThreadId<20> Volume
may still be
in the drive MT1.2.0.4 (mt1.2.0.4).
10/07/2002 11:53:33 ANR8446I Manual intervention required for
library
LB1.1.0.4.
10/07/2002 11:53:33 ANR8832E CHECKIN LIBVOLUME for volumes in
search mode in
library LB1.1.0.4 failed.
--
Joshua S. Bassi
IBM Certified - AIX 4/5L, SAN, Shark
Tivoli Certified Consultant - ADSM/TSM
eServer Systems Expert -pSeries HACMP
AIX, HACMP, Storage, TSM Consultant
Cell (831) 595-3962
jbassi AT ihwy DOT com
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