ADSM-L

Re: I/O Error.

2001-11-06 11:55:02
Subject: Re: I/O Error.
From: Petur Eythorsson <peddi AT ITN DOT IS>
Date: Tue, 6 Nov 2001 16:51:56 CUT0
this configuration is new, is has never worked. it came in produtcion when TSM
Server 4.2.1 came out.
since this is the only level wich supports Qualstar TLS-8433

usually there is no problem writing to the drives. but when i start to read
from the tapes, for instance, restore or Space reclimation i can4t always read
the files on the tape. Strange enugh, i tested to restore my Exchange Server
and it faild due to a Read error on drive, then the next mourning i tryed it
again and then it worked. no error nothing. but i didn4t change anything.

the usual procedure is when i run Space Reclimation the process can takes about
70-85% of the tape to the writing tape and the rest cant be read, due to a read
errors.

I have tried to replace the SCSI Card and it had no effect.

> Has this configuration ever worked?
>
> I assume you see the drives and library during the boot BIOS screens.  Duh,
> of course since the library moves the tapes to the drives.
>
> Have you crossed the device/element definition?  Back to the "has this ever
> worked" question.  I'd suggest you use lbtest to look at this but lbtest
> isn't shipping with the latest TSM server releases.  If you have an old
> server lying around grab that code from the utils directory (along
> acslib.dll) and use it: lbtest -dev lbx.0.0.y.
>
> I poked around in the docs but could not find an error=121 so that remains a
> mystery.
>
> I guess in the realm of trying everything, replace the scsi card.
>
> Kelly J. Lipp
> Storage Solutions Specialists, Inc.
> PO Box 51313
> Colorado Springs, CO 80949
> lipp AT storsol DOT com or kelly.lipp AT storserver DOT com
> www.storsol.com or www.storserver.com
> (719)531-5926
> Fax: (240)539-7175
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
> Petur Eythorsson
> Sent: Tuesday, November 06, 2001 8:11 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: I/O Error.
>
>
> Hi i am having a serious problem.
>
>
> The Workplace:
>
> TSM Server 4.2.1.4 "Windows NT"
> Qualstar Library TLS-8433 (Firmware 2.12)
> IBM Ultrium 3580 drives (Firmware 16E0)
>
>
> The situation is like this:
>
> When i move data or run Space Reclimation i constatnly recive I/O errors
> from
> TSM Server due to a Read and Write errors.
>
> they look like this
>
> tsm: AGNES_SERVER1>q actlog begind=-1 search=SENSE
>
> Date/Time                Message
> --------------------     ---------------------------------------------------
> ----
> ---
> 11/05/2001 13:59:01      ANR8302E I/O error on drive LTODRV2 (\\.\TAPE1)
> (OP=READ,
>                           Error Number=121, CC=0, KEY=00, ASC=00, ASCQ=00,
>                           SENSE=**NONE**, Description=An undetermined error
> has
>                           occurred).  Refer to Appendix D in the 'Messages'
> manual
>                           for recommended action.
> 11/05/2001 13:59:01      ANR8302E I/O error on drive LTODRV1 (\\.\TAPE0)
> (OP=WRITE,
>                           Error Number=121, CC=0, KEY=00, ASC=00, ASCQ=00,
>                           SENSE=**NONE**, Description=An undetermined error
> has
>                           occurred).  Refer to Appendix D in the 'Messages'
> manual
>                           for recommended action.
> 11/05/2001 14:00:03      ANR8300E I/O error on library LTOLIB1 (OP=8401C058,
>                           CC=317, KEY=05, ASC=3B, ASCQ=90,
>
> SENSE=70.00.05.00.00.00.00.0A.00.00.00.00.3B.90.00.C0.00-
>                           .04., Description=Media is not ejected from source
>                           drive).  Refer to Appendix D in the 'Messages'
> manual
> for
>                           recommended action.
> 11/05/2001 14:01:02      ANR8300E I/O error on library LTOLIB1 (OP=8401C058,
>                           CC=317, KEY=05, ASC=3B, ASCQ=90,
>
> SENSE=70.00.05.00.00.00.00.0A.00.00.00.00.3B.90.00.C0.00-
>                           .04., Description=Media is not ejected from source
>                           drive).  Refer to Appendix D in the 'Messages'
> manual
> for
>                           recommended action.
> 11/05/2001 16:24:08      ANR8302E I/O error on drive LTODRV2 (\\.\TAPE1)
> (OP=WRITE,
>                           Error Number=121, CC=0, KEY=00, ASC=00, ASCQ=00,
>                           SENSE=**NONE**, Description=An undetermined error
> has
>
>
>
>
>
> I don4t know if this is the problem but every time i restart my machine i
> get
> these 2 errors in my "System Event Log"
>
> "The description for Event ID ( 0 ) in Source ( Ultrium ) could not be
> found.
> It contains the following insertion string(s): \Device\Tape0."
>
> and this one
>
> "The description for Event ID ( 0 ) in Source ( Ultrium ) could not be
> found.
> It contains the following insertion string(s): \Device\Tape1."
>
> I am using "IBM Ultrium Tape Drivers (3580, T200, TX200)
> they are version "1.1.7.7"
>
>
> When i am getting these I/O Errors i am getting these errors in my "System
> Event Log"
>
> First this one
>
> "The device, \Device\ScsiPort1, did not respond within the timeout period. "
>
> Then this one
>
> "A check condition error has occured on device \Device\lb0.0.0.1 during Move
> Medium with completion code DD_MEDIA_NOT_EJECTED. Refer to the device's SCSI
> reference for appropriate action.
>
>  Dump Data: byte 0x3E=KEY, byte 0x3D=ASC, byte 0x3C=ASCQ "
>
>
> This is what i have tryed so far.
>
> I have changed the SCSI Terminator.
> I have changed the SCSI Atapder.
> I have changed all the SCSI Cabels.
>
> Please Help me
>
> I promise to send the one who solve this a 6pack.
> :)
>
> Kind Regards
> Petur Eythorsson
> Peddi AT itn DOT is
> Nyherji
> Iceland
>
> -------------------------------------------------------
> ^essi skilabop voru send mep vefpssti Fjarskiptafilagsins Tmtan.
>          Slspin er: http://postur.itn.is/


-------------------------------------------------------
^essi skilabop voru send mep vefpssti Fjarskiptafilagsins Tmtan.
^essi skilabop voru send mep vefpssti Fjarskiptafilagsins Tmtan.
         Slspin er: http://postur.itn.is/
<Prev in Thread] Current Thread [Next in Thread>