ADSM-L

Re: ADSM tape mount problem

1999-03-15 15:25:37
Subject: Re: ADSM tape mount problem
From: "Armstrong, Stanley" <SArmst01 AT HARRIS DOT COM>
Date: Mon, 15 Mar 1999 15:25:37 -0500
I have seen similar hangs when running "expire inventory" .....


> -----Original Message-----
> From: Royal, Steven [SMTP:SROYAL AT INTEGON DOT COM]
> Sent: Monday, March 15, 1999 12:00 PM
> To:   ADSM-L AT vm.marist DOT edu
> Subject:      Re: ADSM tape mount problem
>
> I don't know the answer but I am having the same problem now. There are no
> errors, no active processes, nothing outwardly wrong but it took 9 hrs 29
> min
> 49 secs to backup one 500 MB file. If you find out what causes ADSM to
> wait
> for a tape mount forever, please let me know.
>
> > -----Original Message-----
> > From: Hilton Tina [SMTP:HiltonT AT TCE DOT COM]
> > Sent: Monday, March 15, 1999 7:34 AM
> > To:   ADSM-L AT VM.MARIST DOT EDU
> > Subject:      ADSM tape mount problem
> >
> > I have a call in to support, but thought maybe someone in the list might
> > have experienced this and could provide some insight.  I have ADSM
> 3.1.2.1
> > running on AIX 4.3.1.  We use a 3494 with 6 3590 tape drives.  Our atldd
> > is
> > at 3.2.1.0 and Atape is at 4.2.1.0.  ADSM requests the mount of a tape.
> > MountWait is set for 30 minutes.  The 3494 never mounts the tape, but
> ADSM
> > keeps on waiting and never gives up.  I can't find my notes, but I think
> > we
> > ended up finding a tape in the drive. This happened a couple of weeks
> ago
> > when I was restoring some tape volumes the robotics had damaged, and I
> > bounced ADSM.  It happened 3 times over 2 days, but not on the same
> > tape(s).
> >
> > Saturday morning I discovered a client backup had been running for 7
> hours
> > because it was waiting on a tape mount.  I bounced ADSM since I couldn't
> > cancel anything to free it up and took the drive in question (I found it
> > by
> > using mtlib to query the drives and found the only one that was busy,
> yet
> > had nothing mounted in it per ADSM).  This morning I found out that a
> > backup
> > stgpool that started Saturday afternoon was still running, waiting on a
> > tape
> > mount.  I don't know if it's coincidental or not, but it's waiting on
> the
> > same tape as the client backup was Saturday morning.
> >
> > Does anyone know why the 3494 doesn't mount the tape, or ADSM doesn't
> use
> > the MountWait parameter?
> >
> > Tina Hilton
> > Thomson Consumer Electronics
> > Systems Software
> > 317-587-4292
> > hiltont AT tce DOT com
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