ADSM-L

Re: ADSM tape mount problem

1999-03-15 12:00:11
Subject: Re: ADSM tape mount problem
From: "Royal, Steven" <SROYAL AT INTEGON DOT COM>
Date: Mon, 15 Mar 1999 12:00:11 -0500
I don't know the answer but I am having the same problem now. There are no
errors, no active processes, nothing outwardly wrong but it took 9 hrs 29
min
49 secs to backup one 500 MB file. If you find out what causes ADSM to wait
for a tape mount forever, please let me know.

> -----Original Message-----
> From: Hilton Tina [SMTP:HiltonT AT TCE DOT COM]
> Sent: Monday, March 15, 1999 7:34 AM
> To:   ADSM-L AT VM.MARIST DOT EDU
> Subject:      ADSM tape mount problem
>
> I have a call in to support, but thought maybe someone in the list might
> have experienced this and could provide some insight.  I have ADSM 3.1.2.1
> running on AIX 4.3.1.  We use a 3494 with 6 3590 tape drives.  Our atldd
> is
> at 3.2.1.0 and Atape is at 4.2.1.0.  ADSM requests the mount of a tape.
> MountWait is set for 30 minutes.  The 3494 never mounts the tape, but ADSM
> keeps on waiting and never gives up.  I can't find my notes, but I think
> we
> ended up finding a tape in the drive. This happened a couple of weeks ago
> when I was restoring some tape volumes the robotics had damaged, and I
> bounced ADSM.  It happened 3 times over 2 days, but not on the same
> tape(s).
>
> Saturday morning I discovered a client backup had been running for 7 hours
> because it was waiting on a tape mount.  I bounced ADSM since I couldn't
> cancel anything to free it up and took the drive in question (I found it
> by
> using mtlib to query the drives and found the only one that was busy, yet
> had nothing mounted in it per ADSM).  This morning I found out that a
> backup
> stgpool that started Saturday afternoon was still running, waiting on a
> tape
> mount.  I don't know if it's coincidental or not, but it's waiting on the
> same tape as the client backup was Saturday morning.
>
> Does anyone know why the 3494 doesn't mount the tape, or ADSM doesn't use
> the MountWait parameter?
>
> Tina Hilton
> Thomson Consumer Electronics
> Systems Software
> 317-587-4292
> hiltont AT tce DOT com
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