[Veritas-bu] ndmp fails for 7.1.0.3

we upgraded from netbackup 7.0.1 which has worked for over a year, to 7.1.0.3 
and the ndmp tape drives go down and stay down, and tpautoconf gives the 
following output:

master:.../bin# tpautoconf -verify netappfas3160a
Connecting to host "netappfas3160a" as user "root"...
Failed to connect to port 10000 
: host "netappfas3160a" failed
NDMP failed to verify host

master:.../bin# tpautoconf -probe netappfas3160a 
: host "netappfas3160a" failed
Internal NDMP error

master:.../bin# cat /usr/openv/netbackup/version
HARDWARE LINUX_RH_X86
VERSION NetBackup 7.1.0.3
RELEASEDATE Wed Dec 07 20:38:17 CST 2011
BUILDNUMBER 20111207


old version:
HARDWARE LINUX_RH_X86
VERSION NetBackup 7.0.1
RELEASEDATE Thu Jul 08 02:04:00 CDT 2010
BUILDNUMBER 20100707

i had copied openv/* to openv_7.0.1/* so reverting back to 7.0.1 was easy, just 
shutdown netbackup and rename the 2 dirs.  i upgraded another site with the 
same netbackup environment (os and library, 2 netapps, etc) with no problems.  
has anyone else experienced this problem?  telnet to the netapp port works 
fine.  when the original openv dir is back in place, tpconfig shows the drive 
up and backups work fine.  is 7.1.0.3 trying to use a different os network 
shared library object that may be missing?

thanks,
jerald



more info:
master:.../bin# tpconfig -l
Device Robot Drive       Robot                         Drive      Device       
Second
Type     Num Index  Type DrNum Status  Comment         Name       Path         
Device Path
robot      0    -    TLD    -       -  -               -          /dev/sg4
  drive    -    1  hcart    1    DOWN  netappfas3160b  lto5_drv1  /dev/nrst0a
  drive    -    2  hcart    2    DOWN  netappfas3160a  lto5_drv2  /dev/nrst0a
  drive    -    3  hcart    3      UP  -               lto5_drv3  /dev/nst1
  drive    -    4  hcart    4      UP  -               lto5_drv4  /dev/nst0


master:.../# ssh netappfas3160a sysconfig -t
    Tape drive (0b.73)  IBM     ULTRIUM-TD5       
    rst0l  -  rewind device,        format is: LTO-3(ro)/4 4/800GB     
    nrst0l -  no rewind device,     format is: LTO-3(ro)/4 4/800GB     
    urst0l -  unload/reload device, format is: LTO-3(ro)/4 4/800GB     
    rst0m  -  rewind device,        format is: LTO-3(ro)/4 8/1600GB cmp
    nrst0m -  no rewind device,     format is: LTO-3(ro)/4 8/1600GB cmp
    urst0m -  unload/reload device, format is: LTO-3(ro)/4 8/1600GB cmp
    rst0h  -  rewind device,        format is: LTO-5 1600GB            
    nrst0h -  no rewind device,     format is: LTO-5 1600GB            
    urst0h -  unload/reload device, format is: LTO-5 1600GB            
    rst0a  -  rewind device,        format is: LTO-5 3200GB cmp        
    nrst0a -  no rewind device,     format is: LTO-5 3200GB cmp        
    urst0a -  unload/reload device, format is: LTO-5 3200GB cmp        

master:.../# ssh netappfas3160a ndmpd status
ndmpd ON.
No ndmpd sessions active.

master:.../# cat /etc/red*rel*
Red Hat Enterprise Linux Server release 5.5 (Tikanga)
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