Hi,

That looks like a robotic arm problem rather than the tape drive or tapes.

I'd be checking the robotics firmware (there's a command or the library
panel normally shows as well) and requesting an engineer onsite to
healthcheck the robotic arm.
But it's often one of the components associated with the gripper (robotics)
that's out of alignment needing alignment or replacing.

Robyn

-- 
Robyn Hirano
Rodd Consulting Pty Ltd
M: +61 412 352 725
E: robyn.hirano AT roddconsulting.com DOT au


-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Justin
Piszcz
Sent: Wednesday, 14 December 2011 11:07 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Tape/media errors/HP LTO-3

Hi,

We're running the latest F/W for HP LTO-3 tape drives (M6BS) for
4.0GBPS/FC drives.

As was noted in the previous conversation, errors such as:
1323762270 1 386 16 media-server 0 0 0 *NULL* bptm error unloading
media, TpErrno = Robot operation failed
1322549252 1 388 16 media-server 1136618 1136513 0 client-hostname
bptm FREEZING media id XAC228, External event caused rewind during
write, all data on media is lost

When these errors occur in your environments (on multiple tapes) do
you get the drives replaced in advanced or wait for them to fail
completely?  In the past I had been getting them replaced regularly
but its getting problematic they used to be servicing components
multiple times per ewek.

Justin.
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