Re: [Veritas-bu] Media Server offline for disk
2009-07-15 10:13:57
In 6.5/6.5.x, a service (nbrmms) running on all master/media servers sends a
heartbeat/capacity-update regarding disk storage units on the server. If the
master server service (nbemm), for some reason, does not receive the
heartbeat/update in the required time interval, then NetBackup marks the server
"offline for disk". There may be some valid reasons (load on master/media
server) that the heartbeat/update has not been delievered in time. It is
possible to configure the heartbeat/update interval - which applies to ALL
media servers.
GUI: Host Properties -> Master server -> General Server properties -> Check
capacity of disk storage units (interval in seconds)
bp.conf: RE_READ_INTERVAL = <seconds>
Remember that setting this value too high might lead to NetBackup trying to run
(and failing) backups on media servers that are really really "offline".
Hope this helps,
/Girish
----- Original Message ----
From: WALLEBROEK Bart <Bart.WALLEBROEK AT swift DOT com>
To: "Martin, Jonathan" <JMARTI05 AT intersil DOT com>; "veritas-bu AT
mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Sent: Tuesday, July 14, 2009 12:30:42 AM
Subject: Re: [Veritas-bu] Media Server offline for disk
The Media Manager is active when going to devices --> Media>Servers and
selecting the server.
It is only after a complete stop and start of the NetBackup services
(bpdown/bpup) on this Media Server that the queued jobs go back to running
state. To me it seems it has something to do with bpbrm as I need to kill 1 or
more services manually every time because they don't get stopped by bpdown.
Best Regards,
Bart WALLEBROEK
Backup admin
Enterprise Applications Delivery - Infrastructure Management
S.W.I.F.T. SCRL
>-----Original Message-----
>From: Martin, Jonathan [mailto:JMARTI05 AT intersil DOT com]
>Sent: Friday, July 10, 2009 5:25 PM
>To: WALLEBROEK Bart; veritas-bu AT mailman.eng.auburn DOT edu
>Subject: RE: [Veritas-bu] Media Server offline for disk
>
>You can reactivate the server for disk by going to devices --> Media
>Servers and selecting the server and hitting "Activate". Check Reports
>--> Problems for disk errors.
>
>-Jonathan
>
>-----Original Message-----
>From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
>[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
>WALLEBROEK Bart
>Sent: Friday, July 10, 2009 11:18 AM
>To: veritas-bu AT mailman.eng.auburn DOT edu
>Subject: [Veritas-bu] Media Server offline for disk
>
>We are using DSU (basic disk) since a couple of weeks and in this time I
>saw that we had 4 occasions where I came in in the morning noticing that
>backup jobs towards this Media Server were all queued with the message
>"Media Server is offline for disk". All it takes is a restart of the
>services on this Windows based disk staging Media Server and after a
>couple of minutes the queued backup jobs return to running and are
>completed successfully in the end.
>
>I cannot find anything related to this in the logs. Disk space when the
>Media Server is giving this error is still enough (200 - 380 GB) on a 2
>TB disk.
>
>Someone any idea ?
>
>
>Best Regards,
>Bart WALLEBROEK
>Backupadmin
>Enterprise Applications Delivery - Infrastructure Management S.W.I.F.T.
>SCRL
>
>_______________________________________________
>Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
>http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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