Veritas-bu

Re: [Veritas-bu] Media Server offline for disk

2009-07-16 02:53:19
Subject: Re: [Veritas-bu] Media Server offline for disk
From: WALLEBROEK Bart <Bart.WALLEBROEK AT swift DOT com>
To: Girish Jorapurkar <girishsj AT yahoo DOT com>, "Martin, Jonathan" <JMARTI05 AT intersil DOT com>, "veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Thu, 16 Jul 2009 08:49:54 +0200
Girish,

I already changed this parameter.  I did not put in a higher value but a lower 
value (30 seconds) as I believed it was because of the fact that the Media 
Server did not cleaned up the staging disk fast enough so that the disk becomes 
full and the Media Server for Disk was set offline.  The upper threshold is 
apparently hardcoded to 98% for Basic Disk (which is, in my mind, ridiculous) 
so it has very little time to start cleaning up when backups are coming in at a 
rate of almost 100 MB/sec).  But this did not solve the issue.  We are 
suspecting something else right now.

Best Regards,
Bart WALLEBROEK
Backup admin
Enterprise Applications Delivery - Infrastructure Management
S.W.I.F.T. SCRL

>-----Original Message-----
>From: Girish Jorapurkar [mailto:girishsj AT yahoo DOT com]
>Sent: Wednesday, July 15, 2009 4:11 PM
>To: WALLEBROEK Bart; Martin, Jonathan; veritas-bu AT mailman.eng.auburn DOT edu
>Subject: Re: [Veritas-bu] Media Server offline for disk
>
>
>In 6.5/6.5.x, a service (nbrmms) running on all master/media servers sends a 
>heartbeat/capacity-update regarding
>disk storage units on the server. If the master server service (nbemm), for 
>some reason, does not receive the
>heartbeat/update in the required time interval, then NetBackup marks the 
>server "offline for disk". There may be
>some valid reasons (load on master/media server) that the heartbeat/update has 
>not been delievered in time. It is
>possible to configure the heartbeat/update interval - which applies to ALL 
>media servers.
>
>GUI: Host Properties -> Master server -> General Server properties -> Check 
>capacity of disk storage units (interval
>in seconds)
>bp.conf: RE_READ_INTERVAL = <seconds>
>
>Remember that setting this value too high might lead to NetBackup trying to 
>run (and failing) backups on media
>servers that are really really "offline".
>
>Hope this helps,
>/Girish
>
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