Re: [Veritas-bu] error 13 file read failed

On Tue, Nov 4, 2008 at 5:29 AM, Sumeeth Singh (S) <SinghS23 AT telkom.co DOT za> wrote:

Win2003 , NBU5.1MP6

Logs show – connection reset by peer, however I don't agree with this as the backup is taking place locally.

In order for backups to run, the media server *HAS* to communicate with the master server during the backup. Perhaps it's the master/media connection that's being reset? Have you checked the logs on the master too?

Also, you should realize that all support for 5.1 will end in another month or so.

.../Ed

Regards

Sumeeth

From: WEAVER, Simon (external) [mailto:simon.weaver AT astrium.eads DOT net]
Sent: Tuesday, November 04, 2008 1:20 PM
To: Sumeeth Singh (S); VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] error 13 file read failed

What OS is the Media Server? What version of NBU?

What did the logs show?

Simon

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Sumeeth Singh (S)
Sent: Tuesday, November 04, 2008 11:08 AM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] error 13 file read failed

Hi,

I have been experiencing intermittent error 13 on the backups of a certain client. The error only occurs when performing full backups. Note that this client is a media server that backs itself up. I have tried all the recommendations as per the detailed troubleshooting for error 13 technote from Symantec, any suggestions?

Regards,
Sumeeth Singh
Telkom SA Ltd
ITX Hosting Support : Storage Management
( : 012 680 3020
@ : 012 680 3299
) : 082 402 8944
* : SinghS23 AT telkom.co DOT za
"As you move up to the level of "success" don't ever forget to send the lift down."

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