Re: [Veritas-bu] VCB - Fail to get VM server Info

When I first tested it was on 6.5.1 and I definitely had to select a port. Since then I've upgraded to 6.5.2 and the port box is still checked. YMMV.

-Jonathan

From: Matthews, Gary (GSD UK Production Services business) [mailto:gary.b.matthews AT logica DOT com]
Sent: Friday, July 25, 2008 7:32 AM
To: Martin, Jonathan; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] VCB - Fail to get VM server Info

Hi Jonathan , what version of NBU were you using ? According to the docs on what’s new in 6.5.2 it says :-

Connect using port number

Unless the port number was changed on the VMware server, no port

specification is required. If the Connect using port number box is checked,

deselect it. VMware Consolidated Backup software determines the port.

From: Martin, Jonathan [mailto:JMARTI05 AT intersil DOT com]
Sent: 25 July 2008 12:28
To: Matthews, Gary (GSD UK Production Services business); veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] VCB - Fail to get VM server Info

I got a similar error and had to call Symantec for support. Are you looking for a VM Host or the Virtual Center? If you are pointing to the Virtual Center you have to change the port under Credentials à Virtuaql Machine Servers to port 443 to connect. The default 902 is only for communication with virtual hosts. It’s kind of silly, but I couldn’t find this documented anywhere either.

-Jonathan

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Matthews, Gary (GSD UK Production Services business)
Sent: Friday, July 25, 2008 5:25 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] VCB - Fail to get VM server Info

Hi , Hope someone out there can help me !! Trying to configure VCB for the first time and getting some problems. We’re running 6.5.2 , master is on AIX , the VCB is 1.1 on a windows media server W2k3 R2 enterprise x64. We’ve got the VCB bit working now but the problem is with Netbackup . I’ve put the VC server in the credentials and defined the VCB server on the master, but when creating a policy , I get problems selecting a client. Tried upping the time outs as per a technote on support but still get a fail when trying to browse virtual machines – Failed to get VM server Info list : (419430400) tried searching on that number but not finding anything – anyone have any suggestions?

TIA

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