Veritas-bu

Re: [Veritas-bu] Strange Status 25 on connection

2007-07-26 12:45:10
Subject: Re: [Veritas-bu] Strange Status 25 on connection
From: Dave Markham <dave.markham AT fjserv DOT net>
To: "veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Thu, 26 Jul 2007 17:24:47 +0100
Thanks ill give it a go. We wondered about DNS but using the name on
command line for the telnets seemed to work.

The windows box is using DNS and the solaris master/media is not.

Thanks

Daniel Otto wrote:
> You have a DNS issue or a problem entry in the host file- 
>
> <2> logconnections: BPCD ACCEPT FROM
> xxx.xxx.xxx.58.615 TO xxx.xxx.xxx.44.13782
>
> 15:29:32.421 [7388.6608] <16> bpcd peer_hostname: gethostbyaddr failed
> to return peer host, herrno = 0
>
>
> Whatever the incoming IP address is run the following command- 
>
> <install path>netbackup\bin: bpclntcmd -ip xxx.xxx.xxx.58
>
>
> That should fail. Fix the DNS issue or add a entry to the host file and
> it should work. 
>
>
> -----Original Message-----
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Dave
> Markham
> Sent: Thursday, July 26, 2007 9:42 AM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Strange Status 25 on connection
>
> Im having a very strange problem with Netbackup 5.0MP7 on Solaris
> connecting to a windows 2003 client.
>
> Couple of the windows clients have been upgraded to 2003 and after
> installing the client i cannot back them up and get status 25.
>
> Using the gui shows cannot connect on socket (Status 25).
>
> The strange thing is i can connect using telnet and following checks
> using the detailed status 25 pdf i have. I have uninstalled the client
> and re-added it. I have done the same on the master server also for the
> policies etc. I have vnetd enabled on it so it should use port 13724 for
> backups and 13782 for control afaik.
>
> See below :- (I have left the client name as is but removed the server
> name and xxx some of the ip ranges but left the last octet visible)
>
> [Testing from server to client]
>
> root@MASTER# telnet RES-NETDOCS.nmcres.local 13782
> Trying xxx.xxx.xxx.44...
> Connected to RES-NETDOCS.nmcres.local.
> Escape character is '^]'.
> ^]
> telnet> quit
> Connection to RES-NETDOCS.nmcres.local closed.
> root@MASTER# telnet RES-NETDOCS.nmcres.local 13724
> Trying xxx.xxx.xxx.44...
> Connected to RES-NETDOCS.nmcres.local.
> Escape character is '^]'.
> ^]
> telnet> quit
> Connection to RES-NETDOCS.nmcres.local closed.
>
>
> [Testing from client to server]
>
> Works, but on windows the screen goes blank on connection using telnet
> so i cant show this. It does work.
>
>
> [Client testing name resolution]
>
> C:\PROGRAM FILES\VERITAS\NetBackup\bin>bpclntcmd.exe -pn
> expecting response from server MASTER
> RES-NETDOCS.nmcres.local RES-NETDOCS.nmcres.local xxx.xxx.xxx.44 3253
>
> C:\PROGRAM FILES\VERITAS\NetBackup\bin>bpclntcmd.exe -self
> gethostname() returned: RES-NETDOCS
> host RES-NETDOCS: RES-NETDOCS.nmcres.local at xxx.xxx.xxx.44
> (0x2c28e391)
> checkhname: aliases:
>
>
> [client bpcd log when try and connect from gui]
>
>
> 15:29:18.921 [7388.6608] <2> bpcd main: offset to GMT 0
> 15:29:18.921 [7388.6608] <2> bpcd main: Got socket for input 400
> 15:29:18.921 [7388.6608] <2> logconnections: BPCD ACCEPT FROM
> xxx.xxx.xxx.58.615 TO xxx.xxx.xxx.44.13782
> 15:29:18.921 [7388.6608] <2> bpcd main: setup_sockopts complete
> 15:29:23.421 [7388.6608] <2> vnet_cached_gethostbyaddr:
> ..\libvlibs\vnet_hosts.c.292: Function failed: 6 0x00000006
> 15:29:23.421 [7388.6608] <2> vwrap_ipaddr_check:
> ..\libvlibs\vwrap.c.177: Function failed: 4 0x00000004
> 15:29:27.921 [7388.6608] <2> vnet_cached_gethostbyaddr:
> ..\libvlibs\vnet_hosts.c.292: Function failed: 6 0x00000006
> 15:29:27.921 [7388.6608] <2> vwrap_ipaddr_check:
> ..\libvlibs\vwrap.c.177: Function failed: 4 0x00000004
> 15:29:32.421 [7388.6608] <8> bpcd peer_hostname: gethostbyaddr failed :
> The requested name is valid, but no data of the r (0)
> 15:29:32.421 [7388.6608] <16> bpcd peer_hostname: gethostbyaddr failed
> to return peer host, herrno = 0
> 15:29:32.421 [7388.6608] <16> bpcd main: Couldn't get peer hostname
>
>
> Im stumped so any help would be appreciated
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