Veritas-bu

[Veritas-bu] Strange Status 25 on connection

2007-07-26 11:03:33
Subject: [Veritas-bu] Strange Status 25 on connection
From: Dave Markham <dave.markham AT fjserv DOT net>
To: "veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Thu, 26 Jul 2007 15:42:02 +0100
Im having a very strange problem with Netbackup 5.0MP7 on Solaris
connecting to a windows 2003 client.

Couple of the windows clients have been upgraded to 2003 and after
installing the client i cannot back them up and get status 25.

Using the gui shows cannot connect on socket (Status 25).

The strange thing is i can connect using telnet and following checks
using the detailed status 25 pdf i have. I have uninstalled the client
and re-added it. I have done the same on the master server also for the
policies etc. I have vnetd enabled on it so it should use port 13724 for
backups and 13782 for control afaik.

See below :- (I have left the client name as is but removed the server
name and xxx some of the ip ranges but left the last octet visible)

[Testing from server to client]

root@MASTER# telnet RES-NETDOCS.nmcres.local 13782
Trying xxx.xxx.xxx.44...
Connected to RES-NETDOCS.nmcres.local.
Escape character is '^]'.
^]
telnet> quit
Connection to RES-NETDOCS.nmcres.local closed.
root@MASTER# telnet RES-NETDOCS.nmcres.local 13724
Trying xxx.xxx.xxx.44...
Connected to RES-NETDOCS.nmcres.local.
Escape character is '^]'.
^]
telnet> quit
Connection to RES-NETDOCS.nmcres.local closed.


[Testing from client to server]

Works, but on windows the screen goes blank on connection using telnet
so i cant show this. It does work.


[Client testing name resolution]

C:\PROGRAM FILES\VERITAS\NetBackup\bin>bpclntcmd.exe -pn
expecting response from server MASTER
RES-NETDOCS.nmcres.local RES-NETDOCS.nmcres.local xxx.xxx.xxx.44 3253

C:\PROGRAM FILES\VERITAS\NetBackup\bin>bpclntcmd.exe -self
gethostname() returned: RES-NETDOCS
host RES-NETDOCS: RES-NETDOCS.nmcres.local at xxx.xxx.xxx.44 (0x2c28e391)
checkhname: aliases:


[client bpcd log when try and connect from gui]


15:29:18.921 [7388.6608] <2> bpcd main: offset to GMT 0
15:29:18.921 [7388.6608] <2> bpcd main: Got socket for input 400
15:29:18.921 [7388.6608] <2> logconnections: BPCD ACCEPT FROM
xxx.xxx.xxx.58.615 TO xxx.xxx.xxx.44.13782
15:29:18.921 [7388.6608] <2> bpcd main: setup_sockopts complete
15:29:23.421 [7388.6608] <2> vnet_cached_gethostbyaddr:
..\libvlibs\vnet_hosts.c.292: Function failed: 6 0x00000006
15:29:23.421 [7388.6608] <2> vwrap_ipaddr_check:
..\libvlibs\vwrap.c.177: Function failed: 4 0x00000004
15:29:27.921 [7388.6608] <2> vnet_cached_gethostbyaddr:
..\libvlibs\vnet_hosts.c.292: Function failed: 6 0x00000006
15:29:27.921 [7388.6608] <2> vwrap_ipaddr_check:
..\libvlibs\vwrap.c.177: Function failed: 4 0x00000004
15:29:32.421 [7388.6608] <8> bpcd peer_hostname: gethostbyaddr failed :
The requested name is valid, but no data of the r (0)
15:29:32.421 [7388.6608] <16> bpcd peer_hostname: gethostbyaddr failed
to return peer host, herrno = 0
15:29:32.421 [7388.6608] <16> bpcd main: Couldn't get peer hostname


Im stumped so any help would be appreciated
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