Jason
MS don't use VSP - VSP is a NetBackup / Symantec / Veritas snap shot
provider!
Did you mean the Microsoft Shadow Copy Service was disabled ??
Regards
Simon Weaver
3rd Line Technical Support
Windows Domain Administrator
EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU
Email: Simon.Weaver at Astrium-eads.net
-----Original Message-----
From: Brooks, Jason [mailto:brooksje at longwood.edu]
Sent: 21 July 2006 21:57
To: WEAVER, Simon; veritas-bu at mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Troubleshooting Guide Question
I did some further digging in client logs, once I enabled them and re-ran,
and found that it was caused by MS VSP being disabled. Resetting to manual
fixed the issue.
Thanks,
jason
> -----Original Message-----
> From: WEAVER, Simon [mailto:simon.weaver at astrium.eads.net]
> Sent: Friday, July 21, 2006 3:58 AM
> To: Brooks, Jason; veritas-bu at mailman.eng.auburn.edu
> Subject: RE: [Veritas-bu] Troubleshooting Guide Question
>
>
> Jason
> If it was me in this position (and it isnt!) I would enable
> BPBKAR and BPBRM logging and where possible find out what the
> client is doing when performing the backup!
>
> I do not know your network environment or your OS, but if I
> assume the client is Windows, turn off any VSP/VSS open file
> agents, disk I/O or any AV and retry again.
>
> In activity monitor, note the date / time the backup failed
> and compare this with the BPBKAR logs to determine where the
> cause / process is causing the problem.
>
> Check disk space too. Finally - ensure Network connections
> and speeds are correct and set for the maximum throughput.
> This is common for issues like connection reset by host or client.
>
> Hope its of some help
>
> Regards
>
> Simon Weaver
> 3rd Line Technical Support
> Windows Domain Administrator
>
> EADS Astrium Limited, B32AA IM (DCS)
> Anchorage Road, Portsmouth, PO3 5PU
>
> Email: Simon.Weaver at Astrium-eads.net
>
>
>
> -----Original Message-----
> From: Brooks, Jason [mailto:brooksje at longwood.edu]
> Sent: 20 July 2006 14:29
> To: veritas-bu at mailman.eng.auburn.edu
> Subject: [Veritas-bu] Troubleshooting Guide Question
>
>
> I've been running down all the onesy and twosey issues with
> backups today.
> This line in the Troubleshooting guide gives me a fit,
> however. It states:
>
> For detailed troubleshooting information, create a debug log
> directory for
> the process that returned this status code, retry the
> operation, and check
> the resulting debug log.
>
> Here's what I'm dealing with now:
>
> 7/19/2006 11:11:11 PM media client Error 35692 Backup
> socket read failed, An existing connection was forcibly
> closed by the remote
> host. (10054)
>
> The end result is a status 13. How do I determine the
> process that returned
> this? Dig further through the logs? Or is there a cleaner way?
>
> Thanks,
> Jason
>
>
> ------------
> Jason Brooks
> Computer Systems Engineer
> IITS - Longwood University
> voice - (434) 395-2916
> fax - (434) 395-2035
> mailto:<brooksje at longwood.edu>
>
> _______________________________________________
> Veritas-bu maillist - Veritas-bu at mailman.eng.auburn.edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
> This email is for the intended addressee only.
> If you have received it in error then you must not use,
> retain, disseminate or otherwise deal with it.
> Please notify the sender by return email.
> The views of the author may not necessarily constitute the
> views of EADS Astrium Limited.
> Nothing in this email shall bind EADS Astrium Limited in any
> contract or obligation.
>
> EADS Astrium Limited, Registered in England and Wales No. 2449259
> Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1
> 2AS, England
>
This email is for the intended addressee only.
If you have received it in error then you must not use, retain, disseminate or
otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of Astrium
Limited.
Nothing in this email shall bind Astrium Limited in any contract or obligation.
Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
|
