Jason
If it was me in this position (and it isnt!) I would enable BPBKAR and BPBRM
logging and where possible find out what the client is doing when performing
the backup!

I do not know your network environment or your OS, but if I assume the
client is Windows, turn off any VSP/VSS open file agents, disk I/O or any AV
and retry again.

In activity monitor, note the date / time the backup failed and compare this
with the BPBKAR logs to determine where the cause / process is causing the
problem.

Check disk space too. Finally - ensure Network connections and speeds are
correct and set for the maximum throughput. This is common for issues like
connection reset by host or client.

Hope its of some help

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator 

EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email: Simon.Weaver at Astrium-eads.net



-----Original Message-----
From: Brooks, Jason [mailto:brooksje at longwood.edu] 
Sent: 20 July 2006 14:29
To: veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] Troubleshooting Guide Question


I've been running down all the onesy and twosey issues with backups today.
This line in the Troubleshooting guide gives me a fit, however. It states:

For detailed troubleshooting information, create a debug log directory for
the process that returned this status code, retry the operation, and check
the resulting debug log.

Here's what I'm dealing with now:

7/19/2006       11:11:11 PM     media   client  Error   35692   Backup
socket read failed, An existing connection was forcibly closed by the remote
host.  (10054)

The end result is a status 13.  How do I determine the process that returned
this?  Dig further through the logs?  Or is there a cleaner way?

Thanks,
Jason


------------
Jason Brooks
Computer Systems Engineer
IITS - Longwood University
voice - (434) 395-2916
fax - (434) 395-2035
mailto:<brooksje at longwood.edu> 

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