Okay... I ran the summary and I do NOT see the tape in question, LL1189
in the summary report.  I have ran the unfreeze command against all
media servers to ensure that I wasn't missing something and none of the
media or master servers seem to think they own the media, but it is
physically in the library and shows up in the Media in the GUI.

Dan

-----Original Message-----
From: Robert.Thelen AT chase DOT com [mailto:Robert.Thelen AT chase DOT com] 
Sent: Thursday, May 04, 2006 9:58 AM
To: Sixbury, Dan
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Can't unfreeze tapes?

Dan -

You will have to run the command against the particular media server
that 'owns' the tape.

bpmedia -unfreeze -m LL1189 -h <mediasrv>

If you run bpmedialist -summary, you will be shown a listing of tapes
owned by each media server (as well when those tapes will expire).  Find
the tape you want ot unfreeze in the list and that is the media server
that you need to run the command against.


Rob Thelen
Storage Management.

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Sixbury,
Dan
Sent: Thursday, May 04, 2006 9:51 AM
To: Justin Piszcz
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Can't unfreeze tapes?


We are on version 5.1 MP4

>From the command line:
bpmedia -unfreeze -m LL1189
requested media id was not found in NB media database and/or MM volume
database

I haven't re-inventoried the robot, yet, but will be.

Dan

-----Original Message-----
From: Justin Piszcz [mailto:jpiszcz.backup AT gmail DOT com] 
Sent: Thursday, May 04, 2006 9:46 AM
To: Sixbury, Dan
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Can't unfreeze tapes?

Inventory the robot.
What error do you get when you try to unfreeze them?
What version of NB are you using?

You do not provide enough background information.


On 5/4/06, Sixbury, Dan <dsixbury AT hrblock DOT com> wrote:
>
>
>
> I have 2 tapes that are physically located in our tape library and
show up
> in the netbackup GUI.  The tapes are in a Frozen state right now, and
I am
> unable to un-freeze the tapes.  When I do a bpmedialist from the
> master/media servers, the tapes in question do not show up.
>
>
>
> It seems rather odd that the GUI would show the tapes, but that the
command
> line would not show the tapes.
>
>
>
> Any suggestions?
>
>
>
> Thanks,
>
> Dan
>
>

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