Inventory the robot.
What error do you get when you try to unfreeze them?
What version of NB are you using?

You do not provide enough background information.


On 5/4/06, Sixbury, Dan <dsixbury AT hrblock DOT com> wrote:
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> I have 2 tapes that are physically located in our tape library and show up
> in the netbackup GUI.  The tapes are in a Frozen state right now, and I am
> unable to un-freeze the tapes.  When I do a bpmedialist from the
> master/media servers, the tapes in question do not show up.
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> It seems rather odd that the GUI would show the tapes, but that the command
> line would not show the tapes.
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> Any suggestions?
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> Thanks,
>
> Dan
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>