Good Morning,
Starting from the thought that the drives are configured correctly and all
work, there is one problem that we had and might be your problem.
We found that the cleaning of tape drives from netbackup has to be disabled
with ACS tape drives.
This means both the freq based and tape alert cleanings. The cleaning has to
be handled only by the ACS library. I do not remember if we found this as a
netbackup or ACS tech support note, but it was in at least one of them.
Let us know how you make out.
len
----- Original Message -----
From: "Clooney" <d_clooney AT yahoo DOT com>
To: <veritas-bu AT mailman.eng.auburn DOT edu>
Sent: Wednesday, March 22, 2006 5:43 AM
Subject: [Veritas-bu] Catalog Compression
> Hi all
>
> Seem to be having an issue with drives going down within an ACS library
> setup.
>
> Index DriveName DrivePath Type Shared
> Status
> ***** ********* ********** **** ******
> ******
> 0 U17_drive0_1654 /dev/rmt/c16t15d0BESTnb hcart2 No UP
> ACS(1) Definition ACS=1, LSM=6, PANEL=5, DRIVE=4
> 1 U17_Drive1_1754 /dev/rmt/c16t15d1BESTnb hcart2 No UP
> ACS(1) Definition ACS=1, LSM=7, PANEL=5, DRIVE=4
> 2 U17_Drive2_1854 /dev/rmt/c16t15d2BESTnb hcart2 No UP
> ACS(1) Definition ACS=1, LSM=8, PANEL=5, DRIVE=4
> 3 U17_drive3_1954 /dev/rmt/c16t15d3BESTnb hcart2 No UP
> ACS(1) Definition ACS=1, LSM=9, PANEL=5, DRIVE=4
>
> Currently defined robotics are:
> ACS(1) ACSLS server = gbahee01,
> volume database host = gbaheu17
>
> Problem is that there is a cronned script in place to automatically UP
> drives
> which has hidden the problem for quite some time, from
> /var/adm/syslog/syslog
> we are seeing on a constant basis the below, a whole bunch of ACS error's
> Down'ing drives . As i understand this, this does not seem to be a
> Netbackup
> issue and more an ACS issue. In turn we are getting jobs that just hang
> and it
> is causing major resource issues , can anyone point me in the right
> direction
> as to where to start anyalysing the ACS setup and a point to start
> troubleshooting this setup.
>
> Thanks in advance,
>
> David Clooney
>
>
> Mar 22 07:58:48 gbaheu17 acsd[22662]: ACS(1) driveid 1,6,5,4 (device 0) is
> being DOWNED, status: Robotic mount failure
> Mar 22 08:14:21 gbaheu17 acsd[22662]: ACS(1) driveid 1,8,5,4 (device 2) is
> being DOWNED, status: Robotic mount failure
> Mar 22 08:14:36 gbaheu17 ltid[22605]: Request for media ID 408682 is being
> rejected because it is in a DOWN drive
> Mar 22 08:28:56 gbaheu17 acsd[22662]: ACS(1) driveid 1,6,5,4 (device 0) is
> being DOWNED, status: Robotic mount failure
> Mar 22 08:30:01 gbaheu17 ltid[22605]: Request for media ID 408262 is being
> rejected because it is in a DOWN drive
> Mar 22 08:55:02 gbaheu17 acsd[22662]: ACS(1) driveid 1,9,5,4 (device 3) is
> being DOWNED, status: Robotic mount failure
> Mar 22 09:19:40 gbaheu17 acsd[22662]: ACS(1) driveid 1,6,5,4 (device 0) is
> being DOWNED, status: Robotic mount failure
> Mar 22 09:22:54 gbaheu17 ltid[22605]: Request for media ID 408525 is being
> rejected because it is in a DOWN drive
>
> Mar 22 09:25:39 gbaheu17 acsd[14480]: ACS(1) Response has not been
> returned by
> Mount command sequence 17305, ACS status = 72, STATUS_PENDING
> Mar 22 09:27:56 gbaheu17 acsd[14722]: ACS(1) Response has not been
> returned by
> Mount command sequence 17334, ACS status = 72, STATUS_PENDING
> Mar 22 09:30:39 gbaheu17 acsd[14480]: ACS(1) Response has not been
> returned by
> Mount command sequence 17305, ACS status = 72, STATUS_PENDING
> Mar 22 09:32:56 gbaheu17 acsd[14722]: ACS(1) Response has not been
> returned by
> Mount command sequence 17334, ACS status = 72, STATUS_PENDING
> Mar 22 09:37:56 gbaheu17 acsd[14722]: ACS(1) Response has not been
> returned by
> Mount command sequence 17334, ACS status = 72, STATUS_PENDING
> Mar 22 09:40:39 gbaheu17 acsd[14480]: ACS(1) Response has not been
> returned by
> Mount command sequence 17305, ACS status = 72, STATUS_PENDING
> Mar 22 09:45:39 gbaheu17 acsd[14480]: ACS(1) Unsuccessful response
> returned by
> Mount command sequence 17305, ACS status = 72, STATUS_PENDING
>
>
>
>
>
>
>
>
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