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Hi,
yep does look like a an ACS problem (unless the drive ACS addresses are
misconfigured in NetBackup). You need to get out your ACSLS user guide (u
can download it from support.storagetek.com) and have a look through the
logs etc, and have a look on cmd_proc for problems - do query for each of
acs, lsm, drive etc etc etc
cheers Andy.
Clooney <d_clooney AT yahoo DOT com>
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu
22/03/2006 10:43
To: veritas-bu AT mailman.eng.auburn DOT edu
cc:
Subject: [Veritas-bu] Catalog Compression
Hi all
Seem to be having an issue with drives going down within an ACS library
setup.
Index DriveName DrivePath Type Shared
Status
***** ********* ********** **** ******
******
0 U17_drive0_1654 /dev/rmt/c16t15d0BESTnb hcart2 No UP
ACS(1) Definition ACS=1, LSM=6, PANEL=5, DRIVE=4
1 U17_Drive1_1754 /dev/rmt/c16t15d1BESTnb hcart2 No UP
ACS(1) Definition ACS=1, LSM=7, PANEL=5, DRIVE=4
2 U17_Drive2_1854 /dev/rmt/c16t15d2BESTnb hcart2 No UP
ACS(1) Definition ACS=1, LSM=8, PANEL=5, DRIVE=4
3 U17_drive3_1954 /dev/rmt/c16t15d3BESTnb hcart2 No UP
ACS(1) Definition ACS=1, LSM=9, PANEL=5, DRIVE=4
Currently defined robotics are:
ACS(1) ACSLS server = gbahee01,
volume database host = gbaheu17
Problem is that there is a cronned script in place to automatically UP
drives
which has hidden the problem for quite some time, from
/var/adm/syslog/syslog
we are seeing on a constant basis the below, a whole bunch of ACS error's
Down'ing drives . As i understand this, this does not seem to be a
Netbackup
issue and more an ACS issue. In turn we are getting jobs that just hang
and it
is causing major resource issues , can anyone point me in the right
direction
as to where to start anyalysing the ACS setup and a point to start
troubleshooting this setup.
Thanks in advance,
David Clooney
Mar 22 07:58:48 gbaheu17 acsd[22662]: ACS(1) driveid 1,6,5,4 (device 0) is
being DOWNED, status: Robotic mount failure
Mar 22 08:14:21 gbaheu17 acsd[22662]: ACS(1) driveid 1,8,5,4 (device 2) is
being DOWNED, status: Robotic mount failure
Mar 22 08:14:36 gbaheu17 ltid[22605]: Request for media ID 408682 is being
rejected because it is in a DOWN drive
Mar 22 08:28:56 gbaheu17 acsd[22662]: ACS(1) driveid 1,6,5,4 (device 0) is
being DOWNED, status: Robotic mount failure
Mar 22 08:30:01 gbaheu17 ltid[22605]: Request for media ID 408262 is being
rejected because it is in a DOWN drive
Mar 22 08:55:02 gbaheu17 acsd[22662]: ACS(1) driveid 1,9,5,4 (device 3) is
being DOWNED, status: Robotic mount failure
Mar 22 09:19:40 gbaheu17 acsd[22662]: ACS(1) driveid 1,6,5,4 (device 0) is
being DOWNED, status: Robotic mount failure
Mar 22 09:22:54 gbaheu17 ltid[22605]: Request for media ID 408525 is being
rejected because it is in a DOWN drive
Mar 22 09:25:39 gbaheu17 acsd[14480]: ACS(1) Response has not been
returned by
Mount command sequence 17305, ACS status = 72, STATUS_PENDING
Mar 22 09:27:56 gbaheu17 acsd[14722]: ACS(1) Response has not been
returned by
Mount command sequence 17334, ACS status = 72, STATUS_PENDING
Mar 22 09:30:39 gbaheu17 acsd[14480]: ACS(1) Response has not been
returned by
Mount command sequence 17305, ACS status = 72, STATUS_PENDING
Mar 22 09:32:56 gbaheu17 acsd[14722]: ACS(1) Response has not been
returned by
Mount command sequence 17334, ACS status = 72, STATUS_PENDING
Mar 22 09:37:56 gbaheu17 acsd[14722]: ACS(1) Response has not been
returned by
Mount command sequence 17334, ACS status = 72, STATUS_PENDING
Mar 22 09:40:39 gbaheu17 acsd[14480]: ACS(1) Response has not been
returned by
Mount command sequence 17305, ACS status = 72, STATUS_PENDING
Mar 22 09:45:39 gbaheu17 acsd[14480]: ACS(1) Unsuccessful response
returned by
Mount command sequence 17305, ACS status = 72, STATUS_PENDING
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<br><font size=2 face="sans-serif">Hi,</font>
<br>
<br><font size=2 face="sans-serif"> yep does look like a an ACS problem
(unless the drive ACS addresses are misconfigured in NetBackup). You need to
get out your ACSLS user guide (u can download it from support.storagetek.com)
and have a look through the logs etc, and have a look on cmd_proc for problems
- do query for each of acs, lsm, drive etc etc etc</font>
<br>
<br><font size=2 face="sans-serif">
cheers Andy.</font>
<br>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td>
<td><font size=1 face="sans-serif"><b>Clooney <d_clooney AT yahoo DOT
com></b></font>
<br><font size=1 face="sans-serif">Sent by: veritas-bu-admin AT
mailman.eng.auburn DOT edu</font>
<p><font size=1 face="sans-serif">22/03/2006 10:43</font>
<br>
<td><font size=1 face="Arial"> </font>
<br><font size=1 face="sans-serif"> To:
veritas-bu AT mailman.eng.auburn DOT edu</font>
<br><font size=1 face="sans-serif"> cc:
</font>
<br><font size=1 face="sans-serif"> Subject:
[Veritas-bu] Catalog Compression</font></table>
<br>
<br>
<br><font size=2 face="Courier New">Hi all<br>
<br>
Seem to be having an issue with drives going down within an ACS library
setup.<br>
<br>
Index DriveName DrivePath
Type Shared
Status<br>
***** ********* **********
**** ******
******<br>
0 U17_drive0_1654
/dev/rmt/c16t15d0BESTnb hcart2 No UP<br>
ACS(1) Definition ACS=1,
LSM=6, PANEL=5, DRIVE=4<br>
1 U17_Drive1_1754
/dev/rmt/c16t15d1BESTnb hcart2 No UP<br>
ACS(1) Definition ACS=1,
LSM=7, PANEL=5, DRIVE=4<br>
2 U17_Drive2_1854
/dev/rmt/c16t15d2BESTnb hcart2 No UP<br>
ACS(1) Definition ACS=1,
LSM=8, PANEL=5, DRIVE=4<br>
3 U17_drive3_1954
/dev/rmt/c16t15d3BESTnb hcart2 No UP<br>
ACS(1) Definition ACS=1,
LSM=9, PANEL=5, DRIVE=4<br>
<br>
Currently defined robotics are:<br>
ACS(1) ACSLS server = gbahee01,<br>
volume database host = gbaheu17<br>
<br>
Problem is that there is a cronned script in place to automatically UP
drives<br>
which has hidden the problem for quite some time, from
/var/adm/syslog/syslog<br>
we are seeing on a constant basis the below, a whole bunch of ACS error's<br>
Down'ing drives . As i understand this, this does not seem to be a Netbackup<br>
issue and more an ACS issue. In turn we are getting jobs that just hang and
it<br>
is causing major resource issues , can anyone point me in the right
direction<br>
as to where to start anyalysing the ACS setup and a point to start<br>
troubleshooting this setup.<br>
<br>
Thanks in advance,<br>
<br>
David Clooney<br>
<br>
<br>
Mar 22 07:58:48 gbaheu17 acsd[22662]: ACS(1) driveid 1,6,5,4 (device 0) is<br>
being DOWNED, status: Robotic mount failure<br>
Mar 22 08:14:21 gbaheu17 acsd[22662]: ACS(1) driveid 1,8,5,4 (device 2) is<br>
being DOWNED, status: Robotic mount failure<br>
Mar 22 08:14:36 gbaheu17 ltid[22605]: Request for media ID 408682 is being<br>
rejected because it is in a DOWN drive<br>
Mar 22 08:28:56 gbaheu17 acsd[22662]: ACS(1) driveid 1,6,5,4 (device 0) is<br>
being DOWNED, status: Robotic mount failure<br>
Mar 22 08:30:01 gbaheu17 ltid[22605]: Request for media ID 408262 is being<br>
rejected because it is in a DOWN drive<br>
Mar 22 08:55:02 gbaheu17 acsd[22662]: ACS(1) driveid 1,9,5,4 (device 3) is<br>
being DOWNED, status: Robotic mount failure<br>
Mar 22 09:19:40 gbaheu17 acsd[22662]: ACS(1) driveid 1,6,5,4 (device 0) is<br>
being DOWNED, status: Robotic mount failure<br>
Mar 22 09:22:54 gbaheu17 ltid[22605]: Request for media ID 408525 is being<br>
rejected because it is in a DOWN drive<br>
<br>
Mar 22 09:25:39 gbaheu17 acsd[14480]: ACS(1) Response has not been returned
by<br>
Mount command sequence 17305, ACS status = 72, STATUS_PENDING<br>
Mar 22 09:27:56 gbaheu17 acsd[14722]: ACS(1) Response has not been returned
by<br>
Mount command sequence 17334, ACS status = 72, STATUS_PENDING<br>
Mar 22 09:30:39 gbaheu17 acsd[14480]: ACS(1) Response has not been returned
by<br>
Mount command sequence 17305, ACS status = 72, STATUS_PENDING<br>
Mar 22 09:32:56 gbaheu17 acsd[14722]: ACS(1) Response has not been returned
by<br>
Mount command sequence 17334, ACS status = 72, STATUS_PENDING<br>
Mar 22 09:37:56 gbaheu17 acsd[14722]: ACS(1) Response has not been returned
by<br>
Mount command sequence 17334, ACS status = 72, STATUS_PENDING<br>
Mar 22 09:40:39 gbaheu17 acsd[14480]: ACS(1) Response has not been returned
by<br>
Mount command sequence 17305, ACS status = 72, STATUS_PENDING<br>
Mar 22 09:45:39 gbaheu17 acsd[14480]: ACS(1) Unsuccessful response returned
by<br>
Mount command sequence 17305, ACS status = 72, STATUS_PENDING<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
__________________________________________________<br>
Do You Yahoo!?<br>
Tired of spam? Yahoo! Mail has the best spam protection around <br>
http://mail.yahoo.com <br>
_______________________________________________<br>
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu<br>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu<br>
</font>
<br>
<br>
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