Veritas-bu

[Veritas-bu] Not backing up

2005-06-13 03:21:29
Subject: [Veritas-bu] Not backing up
From: april.kelley AT hostcentricdedicated DOT com (April Kelley)
Date: Mon, 13 Jun 2005 00:21:29 -0700
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We have this problem with win2k3 when Volume Shadow Copy Service is not =
set to manual or automatic.  The jobs never fail they just sit there =
writing keep-alives for days.
=20
April

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu =
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Preece, Sue
Sent: Friday, June 10, 2005 12:25 AM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: [Veritas-bu] Not backing up



We have a job which has been running since yesterday but doesn't appear =
to of written anything to tape. It's trying to write to a standalone =
LTO1 drive which did work on Wednesday.

The details of the job indicate that the tape is loaded and it has =
started to write, but the byte count hasn't moved and the tape still =
appears to be in the same place.

09/06/2005 18:27:48 - started process bpbrm (3824)=20
09/06/2005 18:27:48 - connecting=20
09/06/2005 18:27:48 - connected; connect time: 00:00:00=20
09/06/2005 18:27:48 - started process bptm (1328)=20
09/06/2005 18:27:54 - mounting DLY030=20
09/06/2005 18:27:54 - mounted; mount time: 00:00:00=20
09/06/2005 18:27:54 - positioning DLY030 to file 1=20
09/06/2005 18:28:01 - positioned DLY030; position time: 00:00:07=20
09/06/2005 18:28:01 - begin writing=20

The only thing different to Wednesday is that it was a brand new tape, =
the tape loaded at the moment is one that has been used on our tape =
library, could this be the problem.

We care using Netbackup Enterprise Server 5.1 on a Windows 2003 =
platform.=20

Any help would be appreciated.=20

Thanks
Sue=20

Sue Preece=20
Network Engineer=20
ICT Services=20
Herefordshire Council=20

Any opinion expressed in this e-mail or any attached files are those of =
the individual and not necessarily those of Herefordshire Council.

This e-mail and any attached files are confidential and intended solely =
for the use of the addressee.  This communication may contain material =
protected by law from being passed on.  If you are not the intended =
recipient and have received this e-mail in error, you are advised that =
any use, dissemination, forwarding, printing or copying of this e-mail =
is strictly prohibited.  If you have received this e-mail in error =
please contact the sender immediately and destroy all copies of it


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<HTML><HEAD>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Diso-8859-1">
<TITLE>Not backing up</TITLE>

<META content=3D"MSHTML 6.00.2800.1498" name=3DGENERATOR></HEAD>
<BODY>
<DIV>
<DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
size=3D2></FONT></DIV><SPAN class=3D067322806-13062005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>We have this problem with win2k3 when Volume =
Shadow Copy=20
Service is not set to manual or automatic.&nbsp; The jobs never fail =
they just=20
sit there writing keep-alives for days.</FONT></SPAN></DIV>
<DIV dir=3Dltr style=3D"MARGIN-RIGHT: 0px"><SPAN =
class=3D067322806-13062005><FONT=20
face=3DArial color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr style=3D"MARGIN-RIGHT: 0px"><SPAN =
class=3D067322806-13062005><FONT=20
face=3DArial color=3D#0000ff size=3D2>April</FONT></SPAN></DIV>
<BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
  <DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
  size=3D2>-----Original Message-----<BR><B>From:</B>=20
  veritas-bu-admin AT mailman.eng.auburn DOT edu=20
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>On Behalf Of =
</B>Preece,=20
  Sue<BR><B>Sent:</B> Friday, June 10, 2005 12:25 AM<BR><B>To:</B>=20
  'veritas-bu AT mailman.eng.auburn DOT edu'<BR><B>Subject:</B> [Veritas-bu] =
Not=20
  backing up<BR><BR></FONT></DIV>
  <P><FONT face=3DArial size=3D2>We have a job which has been running =
since=20
  yesterday but doesn't appear to of written anything to tape. It's =
trying to=20
  write to a standalone LTO1 drive which did work on =
Wednesday.</FONT></P>
  <P><FONT face=3DArial size=3D2>The details of the job indicate that =
the tape is=20
  loaded and it has started to write, but the byte count hasn't moved =
and the=20
  tape still appears to be in the same place.</FONT></P>
  <P><FONT face=3DArial size=3D2>09/06/2005 18:27:48 - started process =
bpbrm=20
  (3824)</FONT> <BR><FONT face=3DArial size=3D2>09/06/2005 18:27:48 -=20
  connecting</FONT> <BR><FONT face=3DArial size=3D2>09/06/2005 18:27:48 =
- connected;=20
  connect time: 00:00:00</FONT> <BR><FONT face=3DArial =
size=3D2>09/06/2005 18:27:48=20
  - started process bptm (1328)</FONT> <BR><FONT face=3DArial =
size=3D2>09/06/2005=20
  18:27:54 - mounting DLY030</FONT> <BR><FONT face=3DArial =
size=3D2>09/06/2005=20
  18:27:54 - mounted; mount time: 00:00:00</FONT> <BR><FONT face=3DArial =

  size=3D2>09/06/2005 18:27:54 - positioning DLY030 to file 1</FONT> =
<BR><FONT=20
  face=3DArial size=3D2>09/06/2005 18:28:01 - positioned DLY030; =
position time:=20
  00:00:07</FONT> <BR><FONT face=3DArial size=3D2>09/06/2005 18:28:01 - =
begin=20
  writing</FONT> </P>
  <P><FONT face=3DArial size=3D2>The only thing different to Wednesday =
is that it=20
  was a brand new tape, the tape loaded at the moment is one that has =
been used=20
  on our tape library, could this be the problem.</FONT></P>
  <P><FONT face=3DArial size=3D2>We care using Netbackup Enterprise =
Server 5.1 on a=20
  Windows 2003 platform.</FONT> </P>
  <P><FONT face=3DArial size=3D2>Any help would be appreciated.</FONT> =
</P>
  <P><FONT face=3DArial size=3D2>Thanks<BR>Sue</FONT> </P>
  <P><I><FONT face=3D"Lucida Calligraphy" color=3D#800080>Sue =
Preece</FONT></I>=20
  <BR><I><FONT face=3DArial color=3D#800080 size=3D2>Network =
Engineer</FONT></I>=20
  <BR><I><FONT face=3DArial color=3D#800080 size=3D2>ICT =
Services</FONT></I>=20
  <BR><I><FONT face=3DArial color=3D#800080 size=3D2>Herefordshire =
Council</FONT></I>=20
  </P>
  <P><FONT face=3DArial size=3D1>Any opinion expressed in this e-mail or =
any=20
  attached files are those of the individual and not necessarily those =
of=20
  Herefordshire Council.</FONT></P>
  <P><FONT face=3DArial size=3D1>This e-mail and any attached files are =
confidential=20
  and intended solely for the use of the addressee.&nbsp; This =
communication may=20
  contain material protected by law from being passed on.&nbsp; If you =
are not=20
  the intended recipient and have received this e-mail in error, you are =
advised=20
  that any use, dissemination, forwarding, printing or copying of this =
e-mail is=20
  strictly prohibited.&nbsp; If you have received this e-mail in error =
please=20
  contact the sender immediately and destroy all copies of=20
it</FONT></P></BLOCKQUOTE></BODY></HTML>

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