Veritas-bu

[Veritas-bu] tapemark or blank tape encountered

2004-01-14 12:12:19
Subject: [Veritas-bu] tapemark or blank tape encountered
From: david.chapa AT adic DOT com (David Chapa)
Date: Wed, 14 Jan 2004 10:12:19 -0700
This is a multi-part message in MIME format.

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Depending on the tape drive it is a very quick validation test to check
calibration.
=20
The only way to have NetBackup use a particular drive is to down all
others first as you have mentioned.
=20
David A. Chapa * Technical Advisor, Technical Marketing * ADIC *
720.249.5836 * david.chapa AT adic DOT com
Pathlight VX - Integrated Disk-to-Tape Backup - http://www.adic.com
<http://www.adic.com>=20
-----Original Message-----
From: Ellwood, MW (Mike) [mailto:M.W.Ellwood AT rl.ac DOT uk]=20
Sent: Wednesday, January 14, 2004 9:50 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] tapemark or blank tape encountered
=20
May I piggy-back on to this question to ask a related question:
=20
We may also be having drive problems. In order to provide good evidence
for the vendor,
is it possible to force Netbackup to choose a particular drive for a
particular tape
(for a particular test or retry)?
=20
I guess if just running bpverify, one can "DOWN" all drives except the
one you want, but
if running bpduplicate (which is what is actually failing in our case,
on the read tape), you
need 2 drives, so I'd like to be able to force the read tape onto a
specific drive to try to
prove if it was the drive failing the previous time), and that's a bit
trickier.
=20
(Sounds like we should probably have our drives checked over in any case
though).
=20
With thanks,
=20
Mike.
        -----Original Message-----
        From: David Chapa [mailto:david.chapa AT adic DOT com]
        Sent: 14 January 2004 16:31
        To: Griese, Paul; veritas-bu AT mailman.eng.auburn DOT edu
        Subject: RE: [Veritas-bu] tapemark or blank tape encountered
        Quite possibly it is. =20
        =20
        However, what you may be looking at is not a bad tape, but
perhaps you have a questionable tape drive.  Back in my consulting days,
I had a client with a very similar issue. =20
        =20
        Try running:
        bpimmedia -U and see what device wrote the image to this tape. =20
        =20
        Then you may want to try downing all drives except the one that
wrote the image to the tape in question, the re-run your restore and see
if that clears up your problem.
        =20
        If it does, you may want to have your Library Vendor come on
site to check the calibration of your drives and specifically the drive
in question.
        =20
        HTH
        David A. Chapa * Technical Advisor, Technical Marketing * ADIC *
720.249.5836 * david.chapa AT adic DOT com
        Pathlight VX - Integrated Disk-to-Tape Backup -
http://www.adic.com <http://www.adic.com>=20
        -----Original Message-----
        From: Griese, Paul [mailto:Paul.Griese AT telecheck DOT com]=20
        Sent: Tuesday, January 13, 2004 3:05 PM
        To: 'Veritas Bulletin Board (veritas-bu AT mailman.eng.auburn DOT edu)'
        Subject: [Veritas-bu] tapemark or blank tape encountered
        =20
        =20
        NBU 4.5 MP3 on Solaris Master. Doing a Force_Restore
_Media_Server restore of a Windows NT Microsoft Exchange Server.
        Four tapes are involved in this restore. On the fourth tape we
get error code 5 abort. The bperror says "tapemark of blank tape
encountered reading media header."
        =20
        Does that mean the tape is hosed? Or can I try again in the hope
that the second attempt can work its way through?
        =20
        Paul Griese
        System Management
        713-331-6454
        =20
=09
________________________________________________________________________
_____
        =20
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<div class=3DSection1>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Depending on the tape drive it is a =
very
quick validation test to check calibration.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>The only way to have <span =
class=3DSpellE>NetBackup</span>
use a particular drive is to down all others first as you have =
mentioned.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p><b><font size=3D1 color=3Dnavy face=3D"Times New Roman"><span =
style=3D'font-size:
7.5pt;color:navy;font-weight:bold;mso-no-proof:yes'>David A. Chapa =
</span></font></b><font
size=3D1 color=3Dnavy face=3DSymbol><span =
style=3D'font-size:7.5pt;font-family:Symbol;
color:navy;mso-no-proof:yes'>&frac12;</span></font><font size=3D1 =
color=3Dnavy><span
style=3D'font-size:7.5pt;color:navy;mso-no-proof:yes'> Technical =
Advisor,
Technical Marketing </span></font><font size=3D1 color=3Dnavy =
face=3DSymbol><span
style=3D'font-size:7.5pt;font-family:Symbol;color:navy;mso-no-proof:yes'>=
&frac12;</span></font><font
size=3D1 color=3D"#999999"><span =
style=3D'font-size:7.5pt;color:#999999;mso-no-proof:
yes'> </span></font><b><font size=3D1 color=3Dred><span =
style=3D'font-size:7.5pt;
color:red;font-weight:bold;mso-no-proof:yes'>ADIC</span></font></b><font
size=3D1 color=3D"#999999"><span =
style=3D'font-size:7.5pt;color:#999999;mso-no-proof:
yes'> </span></font><font size=3D1 color=3Dnavy face=3DSymbol><span =
style=3D'font-size:
7.5pt;font-family:Symbol;color:navy;mso-no-proof:yes'>&frac12;</span></fo=
nt><font
size=3D1 color=3Dnavy><span =
style=3D'font-size:7.5pt;color:navy;mso-no-proof:yes'>
720.249.5836 </span></font><font size=3D1 color=3Dnavy =
face=3DSymbol><span
style=3D'font-size:7.5pt;font-family:Symbol;color:navy;mso-no-proof:yes'>=
&frac12; </span></font><font
size=3D1 color=3Dnavy><span =
style=3D'font-size:7.5pt;color:navy;mso-no-proof:yes'><a
href=3D"mailto:david.chapa AT adic DOT com">david.chapa AT adic DOT 
com</a></span></fon=
t><font
color=3Dnavy><span =
style=3D'color:navy;mso-no-proof:yes'><o:p></o:p></span></font></p>

<p><font size=3D1 color=3Dnavy face=3D"Times New Roman"><span =
style=3D'font-size:7.5pt;
color:navy;mso-no-proof:yes'>Pathlight VX - Integrated Disk-to-Tape =
Backup - </span></font><font
color=3Dnavy><span style=3D'color:navy;mso-no-proof:yes'><a
href=3D"http://www.adic.com";><font size=3D1><span =
style=3D'font-size:7.5pt'>http://www.adic.com</span></font></a></span></f=
ont><o:p></o:p></p>

</div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma'>-----Original =
Message-----<br>
<b><span style=3D'font-weight:bold'>From:</span></b> Ellwood, MW (Mike)
[mailto:M.W.Ellwood AT rl.ac DOT uk<span class=3DGramE>] <br>
<b><span style=3D'font-weight:bold'>Sent</span></b></span><b><span
style=3D'font-weight:bold'>:</span></b> </span></font><st1:date =
Month=3D"1" Day=3D"14"
Year=3D"2004"><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:
 Tahoma'>Wednesday, January 14, 2004</span></font></st1:date><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
</span></font><st1:time
Hour=3D"9" Minute=3D"50"><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
 font-family:Tahoma'>9:50 AM</span></font></st1:time><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma'><br>
<b><span style=3D'font-weight:bold'>To:</span></b>
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: [Veritas-bu] =
tapemark
or blank tape encountered</span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>May I piggy-back =
on to
this question to ask a related question:</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>We may also be =
having
drive problems. In order to provide good evidence for the =
vendor,</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>is it possible =
to force
Netbackup to choose a particular drive for a particular =
tape</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>(for a =
particular test or
retry)?</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>I guess if just =
running
bpverify, one can &quot;DOWN&quot; all drives except the one you want, =
but</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>if running =
bpduplicate
(which is what is actually failing in our case, on the read tape), =
you</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>need 2 drives, =
so I'd
like to be able to force the read tape onto a specific drive to try =
to</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>prove if it was =
the drive
failing the previous time), and that's a bit =
trickier.</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>(Sounds like we =
should
probably have our drives checked over in any case =
though).</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>With =
thanks,</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>Mike.</span></fon=
t><o:p></o:p></p>

</div>

<blockquote style=3D'border:none;border-left:solid blue =
1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'>

<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma'>-----Original Message-----<br>
<b><span style=3D'font-weight:bold'>From:</span></b> David Chapa
[mailto:david.chapa AT adic DOT com]<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> =
</span></font><st1:date
Month=3D"1" Day=3D"14" Year=3D"2004"><font size=3D2 face=3DTahoma><span =
style=3D'font-size:
 10.0pt;font-family:Tahoma'>14 January =
2004</span></font></st1:date><font
size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'> </span></font><st1:time
Hour=3D"16" Minute=3D"31"><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
 font-family:Tahoma'>16:31</span></font></st1:time><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma'><br>
<b><span style=3D'font-weight:bold'>To:</span></b> Griese, Paul;
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: [Veritas-bu] =
tapemark
or blank tape encountered</span></font><o:p></o:p></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Quite possibly =
it is.<span
style=3D'mso-spacerun:yes'>&nbsp; </span><o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>However, what =
you may be
looking at is not a bad tape, but perhaps you have a questionable tape
drive.<span style=3D'mso-spacerun:yes'>&nbsp; </span>Back in my =
consulting days, I had
a client with a very similar issue.<span =
style=3D'mso-spacerun:yes'>&nbsp; </span><o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Try =
running:<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>bpimmedia -U and =
see what
device wrote the image to this tape.<span =
style=3D'mso-spacerun:yes'>&nbsp; </span><o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Then you may =
want to try
downing all drives except the one that wrote the image to the tape in =
question,
the re-run your restore and see if that clears up your =
problem.<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>If it does, you =
may want
to have your Library Vendor come on site to check the calibration of =
your
drives and specifically the drive in =
question.<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>HTH<o:p></o:p></s=
pan></font></p>

<div>

<p style=3D'margin-left:.5in'><b><font size=3D1 color=3Dnavy =
face=3D"Times New Roman"><span
style=3D'font-size:7.5pt;color:navy;font-weight:bold;mso-no-proof:yes'>Da=
vid A.
Chapa </span></font></b><font size=3D1 color=3Dnavy face=3DSymbol><span
style=3D'font-size:7.5pt;font-family:Symbol;color:navy;mso-no-proof:yes'>=
&frac12;</span></font><font
size=3D1 color=3Dnavy><span =
style=3D'font-size:7.5pt;color:navy;mso-no-proof:yes'>
Technical Advisor, Technical Marketing </span></font><font size=3D1 =
color=3Dnavy
face=3DSymbol><span =
style=3D'font-size:7.5pt;font-family:Symbol;color:navy;
mso-no-proof:yes'>&frac12;</span></font><font size=3D1 =
color=3D"#999999"><span
style=3D'font-size:7.5pt;color:#999999;mso-no-proof:yes'> =
</span></font><b><font
size=3D1 color=3Dred><span =
style=3D'font-size:7.5pt;color:red;font-weight:bold;
mso-no-proof:yes'>ADIC</span></font></b><font size=3D1 =
color=3D"#999999"><span
style=3D'font-size:7.5pt;color:#999999;mso-no-proof:yes'> =
</span></font><font
size=3D1 color=3Dnavy face=3DSymbol><span =
style=3D'font-size:7.5pt;font-family:Symbol;
color:navy;mso-no-proof:yes'>&frac12;</span></font><font size=3D1 =
color=3Dnavy><span
style=3D'font-size:7.5pt;color:navy;mso-no-proof:yes'> 720.249.5836 =
</span></font><font
size=3D1 color=3Dnavy face=3DSymbol><span =
style=3D'font-size:7.5pt;font-family:Symbol;
color:navy;mso-no-proof:yes'>&frac12; </span></font><font size=3D1 =
color=3Dnavy><span
style=3D'font-size:7.5pt;color:navy;mso-no-proof:yes'><a
href=3D"mailto:david.chapa AT adic DOT com">david.chapa AT adic DOT 
com</a></span></fon=
t><font
color=3Dnavy><span =
style=3D'color:navy;mso-no-proof:yes'><o:p></o:p></span></font></p>

<p style=3D'margin-left:.5in'><font size=3D1 color=3Dnavy face=3D"Times =
New Roman"><span
style=3D'font-size:7.5pt;color:navy;mso-no-proof:yes'>Pathlight VX - =
Integrated
Disk-to-Tape Backup - </span></font><font color=3Dnavy><span =
style=3D'color:navy;
mso-no-proof:yes'><a href=3D"http://www.adic.com";><font size=3D1><span
style=3D'font-size:7.5pt'>http://www.adic.com</span></font></a></span></f=
ont><o:p></o:p></p>

</div>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma'>-----Original =
Message-----<br>
<b><span style=3D'font-weight:bold'>From:</span></b> Griese, Paul
[mailto:Paul.Griese AT telecheck DOT com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Tuesday, January =
13, 2004
3:05 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'Veritas Bulletin =
Board
(veritas-bu AT mailman.eng.auburn DOT edu)'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Veritas-bu] =
tapemark or
blank tape encountered</span></font><o:p></o:p></p>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>NBU 4.5 MP3 on Solaris =
Master. Doing
a Force_Restore _Media_Server restore of a Windows NT Microsoft Exchange
Server.</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>Four tapes are involved in =
this restore.
On the fourth tape we get error code 5 abort. The bperror says =
&quot;tapemark
of blank tape encountered reading media =
header.&quot;</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>Does that mean the tape is =
hosed? Or
can I try again in the hope that the second attempt can work its way =
through?</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>Paul =
Griese</span></font><o:p></o:p></p>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>System =
Management</span></font><o:p></o:p></p>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>713-331-6454</span></font><o=
:p></o:p></p>

<div>

<p class=3DMsoNormal style=3D'margin-left:1.0in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p style=3D'margin-left:.5in'><font size=3D2 face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial'>_______________________________________________=
______________________________</span></font><o:p></o:p></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p style=3D'margin-left:.5in'><font size=3D2 face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial'>(c) 2003 TeleCheck International, Inc. THIS =
DOCUMENT,
AND ANY ATTACHED INFORMATION: 1) IS PROPRIETARY, PRIVILEGED AND =
CONFIDENTIAL
PROPERTY OF TELECHECK UNDER APPLICABLE LAW, AND 2) IS INTENDED =
EXCLUSIVELY FOR
INTERNAL USE BY TELECHECK EMPLOYEES AND INTENDED RECIPIENTS WITH A =
LEGITIMATE
TELECHECK BUSINESS NEED THEREFORE. ITS REPRODUCTION, DISSEMINATION,
DISTRIBUTION AND/OR DISCLOSURE, EXCEPT TO SUCH TELECHECK EMPLOYEES AND =
INTENDED
RECIPIENTS, IS STRICTLY PROHIBITED . IF YOU ARE NOT SUCH A TELECHECK =
EMPLOYEE
OR INTENDED RECIPIENT, OR THE EMPLOYEE OR AGENT RESPONSIBLE FOR =
DELIVERING THIS
MESSAGE TO THE INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY
REPRODUCTION, DISSEMINATION, DISTRIBUTION AND/OR DISCLOSURE OF THIS =
DOCUMENT,
OR ANY ATTACHMENTS, IS STRICTLY PROHIBITED.</span></font><o:p></o:p></p>

<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><font size=3D3 face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'><br =
style=3D'mso-special-character:line-break'>
<![if !supportLineBreakNewLine]><br =
style=3D'mso-special-character:line-break'>
<![endif]><o:p></o:p></span></font></p>

</blockquote>

</div>

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