I did that, but produced no output.
By the way, I did try to troubleshoot the problem.
What I did was, with Veritas's help, looked at the bptm logs and looked for
"status 84" and the /usr/openv/netbackup/db/logs/errors helped me quite a
bit since they had the tapes listed which produced the Read and Write
errors.
So, I grep'ed for the tape (media ID) in the bptm and then grep'ed for the
Process ID within the media ID. Found the errors.
Then I down'ed all the drives (about 8 of them). Brought up one drive and
initiated a manual backup. Did the same for each of the drives. Finally
found that one of the drive is bad. The mount hangs for a long time and
then it down's the drive automatically. Then I up'ed all drive and down'ed
that one bad drive.
Now I have to wait and see if I get the 84 or 85 errors.
Will keep you posted.
-Mukarram
-----Original Message-----
From: Marelas, Peter [mailto:MarelP AT AUSTRALIA.Stortek DOT com]
Sent: Thursday, October 04, 2001 9:45 PM
To: 'MSyed AT xo DOT com'
Subject: RE: [Veritas-bu] Troubleshooting Bad Drive, Error 84 and 85
May i suggest one thing. Just a hunch.
If you have verbose logs enabled and bptm logs
enabled do a "grep" for "enough" in logs/bptm.
i.e.
grep -i enough /usr/openv/netbackup/logs/bptm/*
-----Original Message-----
From: MSyed AT xo DOT com [mailto:MSyed AT xo DOT com]
Sent: Friday, 5 October 2001 2:33 PM
To: Marelas, Peter
Subject: RE: [Veritas-bu] Troubleshooting Bad Drive, Error 84 and 85
Nope.
-----Original Message-----
From: Marelas, Peter [mailto:MarelP AT AUSTRALIA.Stortek DOT com]
Sent: Thursday, October 04, 2001 9:37 PM
To: 'MSyed AT xo DOT com'
Subject: RE: [Veritas-bu] Troubleshooting Bad Drive, Error 84 and 85
Shared Storage Option
-----Original Message-----
From: MSyed AT xo DOT com [mailto:MSyed AT xo DOT com]
Sent: Friday, 5 October 2001 2:29 PM
To: Marelas, Peter
Subject: RE: [Veritas-bu] Troubleshooting Bad Drive, Error 84 and 85
SSO?
-----Original Message-----
From: Marelas, Peter [mailto:MarelP AT AUSTRALIA.Stortek DOT com]
Sent: Thursday, October 04, 2001 6:44 PM
To: 'MSyed AT xo DOT com'
Subject: RE: [Veritas-bu] Troubleshooting Bad Drive, Error 84 and 85
Is this an SSO environment?
-----Original Message-----
From: MSyed AT xo DOT com [mailto:MSyed AT xo DOT com]
Sent: Thursday, 4 October 2001 7:15 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Troubleshooting Bad Drive, Error 84 and 85
Hi All,
I am getting "Error 84 or 85" Media Read or Write errors occassionally.
This means that either there is something wrong with the media or the
drives.
There are no "clean" lights on any of my drives. I have a Storagetek L180
with 8 drives.
How do I troubleshoot the drives? In other words, can I start a manual
backup which will direct the tape to a certain drive I want? For example,
let's say I want the backup to happen on drive 3, can I direct the tape to
that drive? Is there such a thing in Netbackup 3.4?
That way I can check all my drives and determine which drive is not reading
or writing the tape correctly. If this is a media problem, then it's a
different story altogether. But my suspicion at this point in time are the
drives and troubleshooting the drives.
If you have any other ideas on troubleshooting the drives, please let me
know.
This is a Solaris 7, E450 system running Netbackup 3.4. The media manager
and the Netbackup master is the same system.
Thanks
Mukarram Syed
UNIX System Administrator
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