[Veritas-bu] unable to restore

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check the bpcd log on the client and the media server and the master

also check the bprd log on the master.

I'm thinking it is a security thing.

if you are restoring hostA, using MasterA and Media ServerA.  Are you =
restoring it to HostB or HostA, also where are you executing the =
restore, MasterA Media ServerA or HostA or HostB?

Thanks,

Bob
  ----- Original Message -----=20
  From: James Laurie=20
  To: Schroen, Christopher C Mr IMCEN/CEXEC=20
  Cc: 'Veritas-BU List'=20
  Sent: Wednesday, July 18, 2001 11:24 AM
  Subject: RE: [Veritas-bu] unable to restore



  Backups work fine though.  Just in case, however, I ran robtest and =
all my drives show OK. Thanx anyway.=20



       "Schroen, Christopher C Mr IMCEN/CEXEC" =
<Christopher.Schroen AT hqda.army DOT mil>=20
        07/18/2001 12:20 PM=20

              =20
                To:        "'James Laurie'" <jlaurie AT csu DOT org>=20
                cc:        "'Veritas-BU List'" =
<veritas-bu AT mailman.eng.auburn DOT edu>=20
                bcc:        =20
                Subject:        RE: [Veritas-bu] unable to restore=20



  >Help!  I can't restore any files!
  >All attempts to restore files just hang. The progress
  >log looks like this:
  >Restore started Wed Jul 18 07:35:44 2001
  >07:35:46 (268457.xxx) Restore job id 268457 will require 1 image.
  >07:35:46 (268457.xxx) Media id CSU110 is needed for the restore.

  When this happened to me, it was because there was something wrong =
with my
  SCSI bus.  My tape library's robotic controller couldn't detect half =
of the
  slots in the library.  NetBackup, however, didn't know there was a =
problem,
  and so it would wait forever, "waiting for media... to be mounted."

  I discovered what was wrong by using "robtest" to scan slots.

  Hope that helps

  =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
  Christopher Schroen
  UNIX System Administrator
  HQDA Tracking System
  IMCEN/CEXEC Pentagon
  tel +1 703 697 3362
  pager +1 703 826 6860
  mailto:christopher.schroen AT hqda.army DOT mil





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<DIV><FONT face=3DArial size=3D2>check the bpcd log on the client and =
the media=20
server and the master</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>also check the bprd log on the =
master.</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>I'm thinking it is a security =
thing.</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>if you are restoring hostA, using =
MasterA and Media=20
ServerA.&nbsp; Are you restoring it to HostB or HostA, also where are =
you=20
executing the restore, MasterA Media ServerA or HostA or =
HostB?</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Thanks,</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Bob</FONT></DIV>
<BLOCKQUOTE=20
style=3D"BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: =
0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
  <DIV style=3D"FONT: 10pt arial">----- Original Message ----- </DIV>
  <DIV=20
  style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>=20
  <A href=3D"mailto:jlaurie AT csu DOT org" title=3Djlaurie AT csu DOT 
org>James =
Laurie</A> </DIV>
  <DIV style=3D"FONT: 10pt arial"><B>To:</B> <A=20
  href=3D"mailto:Christopher.Schroen AT hqda.army DOT mil"=20
  title=3DChristopher.Schroen AT hqda.army DOT mil>Schroen, Christopher C Mr=20
  IMCEN/CEXEC</A> </DIV>
  <DIV style=3D"FONT: 10pt arial"><B>Cc:</B> <A=20
  href=3D"mailto:veritas-bu AT mailman.eng.auburn DOT edu"=20
  title=3Dveritas-bu AT mailman.eng.auburn DOT edu>'Veritas-BU List'</A> </DIV>
  <DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Wednesday, July 18, 2001 =
11:24=20
  AM</DIV>
  <DIV style=3D"FONT: 10pt arial"><B>Subject:</B> RE: [Veritas-bu] =
unable to=20
  restore</DIV>
  <DIV><BR></DIV><BR><FONT face=3Dsans-serif size=3D2>Backups work fine =
though.=20
  &nbsp;Just in case, however, I ran robtest and all my drives show OK. =
Thanx=20
  anyway.</FONT> <BR><BR><BR><BR>
  <TABLE width=3D"100%">
    <TBODY>
    <TR vAlign=3Dtop>
      <TD>
      <TD><FONT face=3Dsans-serif size=3D1><B>"Schroen, Christopher C Mr =

        IMCEN/CEXEC" &lt;<A=20
        =
href=3D"mailto:Christopher.Schroen AT hqda.army DOT 
mil">Christopher.Schroen@hqd=
a.army.mil</A>&gt;</B></FONT>=20

        <P><FONT face=3Dsans-serif size=3D1>07/18/2001 12:20 PM</FONT> =
<BR></P>
      <TD><FONT face=3DArial size=3D1>&nbsp; &nbsp; &nbsp; &nbsp; =
</FONT><BR><FONT=20
        face=3Dsans-serif size=3D1>&nbsp; &nbsp; &nbsp; &nbsp; To: =
&nbsp; &nbsp;=20
        &nbsp; &nbsp;"'James Laurie'" &lt;<A=20
        href=3D"mailto:jlaurie AT csu DOT org">jlaurie AT csu DOT 
org</A>&gt;</FONT> =
<BR><FONT=20
        face=3Dsans-serif size=3D1>&nbsp; &nbsp; &nbsp; &nbsp; cc: =
&nbsp; &nbsp;=20
        &nbsp; &nbsp;"'Veritas-BU List'" &lt;<A=20
        =
href=3D"mailto:veritas-bu AT mailman.eng.auburn DOT edu">veritas-bu AT mailman 
DOT eng.=
auburn.edu</A>&gt;</FONT>=20
        <BR><FONT face=3Dsans-serif size=3D1>&nbsp; &nbsp; &nbsp; &nbsp; =
bcc: &nbsp;=20
        &nbsp; &nbsp; &nbsp;</FONT> <BR><FONT face=3Dsans-serif =
size=3D1>&nbsp;=20
        &nbsp; &nbsp; &nbsp; Subject: &nbsp; &nbsp; &nbsp; &nbsp;RE:=20
        [Veritas-bu] unable to =
restore</FONT></TR></TBODY></TABLE><BR><BR><BR><FONT=20
  face=3D"Courier New" size=3D2>&gt;Help! &nbsp;I can't restore any=20
  files!<BR>&gt;All attempts to restore files just hang. The =
progress<BR>&gt;log=20
  looks like this:<BR>&gt;Restore started Wed Jul 18 07:35:44=20
  2001<BR>&gt;07:35:46 (268457.xxx) Restore job id 268457 will require 1 =

  image.<BR>&gt;07:35:46 (268457.xxx) Media id CSU110 is needed for the=20
  restore.<BR><BR>When this happened to me, it was because there was =
something=20
  wrong with my<BR>SCSI bus. &nbsp;My tape library's robotic controller =
couldn't=20
  detect half of the<BR>slots in the library. &nbsp;NetBackup, however, =
didn't=20
  know there was a problem,<BR>and so it would wait forever, "waiting =
for=20
  media... to be mounted."<BR><BR>I discovered what was wrong by using =
"robtest"=20
  to scan slots.<BR><BR>Hope that=20
  =
helps<BR><BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>Christoph=
er=20
  Schroen<BR>UNIX System Administrator<BR>HQDA Tracking =
System<BR>IMCEN/CEXEC=20
  Pentagon<BR>tel +1 703 697 3362<BR>pager +1 703 826=20
  =
6860<BR>mailto:christopher.schroen AT hqda.army DOT 
mil<BR><BR></FONT><BR><BR></=
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