Hi all,

We have NW 7.4A running on SunOS com1ukhn 5.10 Generic_137111-08 sun4v sparc 
SUNW,Netra-T2000.
We have configured Sun SL24 jukebox solution.

On Jukebox we have disabled auto cleaning and NW SW is enabled for such action. 
Problem occured while one of the devices on Jukebox got cleaned. Cleaning tape 
got stacked inside that device/drive and later on nsrjb -Cv command show us 
that all tapes went into "unlabeled" state, except one which was at the moment 
in device2(drive2). From the daemon and nsr logs not able to figure out 
possible reason for such behavior.

Of course, that we have to manually intervene and finally we made action like: 
nsrjb ?HHv and nsrjb -I -S 1-23. After that we got normal state. 

So, dear forum members, any explanations which might help to understand why 
this happen will be appreciated. Parts of the logs below: 


12363 1365355889 2 0 0 1 4014 0 com1ukhn nsrd 55 [Jukebox `%s', operation %s]. 
Initiated operation `%s'. 3 0 11 hn1jk 0 4 6896 0 49 Clean device /dev/rmt/0cbn 
using cleaning slot 24

0 1365355963 2 0 0 1 4218 0 com1ukhn nsrmmgd 2 %s 1 0 97 Volume `Cleaning Tape 
(3 uses left)' will be loaded in device `/dev/rmt/0cbn' with tag `D:000002'

0 1365356058 2 0 0 1 4218 0 hn nsrmmgd 2 %s 1 0 97 Volume `Cleaning Tape (2 
uses left) ' is unloaded from device `/dev/rmt/0cbn' with tag `D:000002'

42506 1365356122 2 0 0 1 4014 0 hn nsrd 9 %s %s: %s 3 0 14 device cleaned 0 6 
notice 49 145 33978 15 Jukebox `%s' %s 2 21 11 hn1jk 0 95 Device 
`/dev/rmt/0cbn' in jukebox `hn1jk' cleaned at `Sun Apr  7 18:35:21 GMT+0100 
2013'.

As well following can be found:

7224 1365356120 2 0 0 1 4014 0 hn nsrd 5 %s %s 2 0 42 [Jukebox `hn1jk', 
operation # 6896]. 0 191 Automatically cancelling operation `OP_CLEAN', 
instance 6896, on jukebox `hn1jk.' Moving the jukebox `n1jk' to an 
out-of-synchronization state due to external jukebox operations.
42506 1365356120 2 0 0 1 4014 0 hn nsrd 9 %s %s: %s 3 0 5 media 0 7 warning 49 
152 33978 15 Jukebox `%s' %s 2 21 11 hn1jk 0 101 Hardware status of jukebox 
'com1ukhn1jk' changed from 'needs attention' to 'detected hardware change'

Thanks for your help

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