Networker

Re: [Networker] Networker and DD as disk backup device - index jobs hang after full device is freed

2011-10-07 05:31:08
Subject: Re: [Networker] Networker and DD as disk backup device - index jobs hang after full device is freed
From: "STANLEY R. HORWITZ" <stan AT TEMPLE DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Fri, 7 Oct 2011 09:30:21 +0000
Check to make sure your server parallelism is set correctly for your 
environment. Other than that, I suggest you contact EMC tech support and ask 
them to open a WebEx session with you. They should be able to put that problem 
to rest fairly easily.

On Oct 7, 2011, at 2:46 AM, Eivind Antonsen wrote:

> Hi
> 
> Thanks for the info, but the solution is about DD device not auto recycling,
> my problem is that index savesets not yet started hangs.
> 
> Any other suggestions ?
> 
> esg121250 
> Symptoms
> https://solutions.emc.com/emcsolutionview.asp?id=esg121250
> 
> NetWorker 7.6.1
> New install of Data Domain Boost devices
> Device Configuration Wizard used to create the devices
> 
> NetWorker fails to expire savesets in DD boost disk devices automatically
> after 30 day retention policy.   
> 
> Savesets show up as recyclable.
> Customer refes is running low on disk space on several Data Domain devices 
> 
> Verified that all the volumes are set to Manual recycle by running: 
> mminfo -r volume,state,volflags -q volume=<volume_label> 
> 
> Cause
> Device Configuration Wizard silently creates all the volumes as Manual
> instead of Automatic recycle which is the traditional default option. 
> Bug in Device Configuration Wizard wich doesn't event ask for Manual of Auto
> 
> 
> Resolution
> NW128046 - New Device Wizard labeling new volumes as manually_recyclable
> Expexted fix in Cumulative Package 
> 
> Workaround:
> Unmount the volume and manually change Recycle to Auto. Then run nsrim -X 
> Notice that when right click on a volume from NMC - Media windows - Volumes
> - and select Recycle the pre-selected option is Auto but it doesn't mean
> that this is the actual status of the volume. To verify volume status it is
> recommended to run mminfo command 
> 
> Workaround: 
> Unmount the volume and manually change Recycle to Auto. Then run nsrim -X 
> Notice that when right click on a volume from NMC - Media windows - Volumes
> - and select Recycle the pre-selected option is Auto but it doesn't mean
> that this is the actual status of the volume. To verify volume status it is
> recommended to run mminfo command 
> 
> 
> Regards, 
> Eivind Antonsen
> 
> -----Original Message-----
> From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] 
> On
> Behalf Of STANLEY R. HORWITZ
> Sent: 5. oktober 2011 16:06
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: Re: [Networker] Networker and DD as disk backup device - index jobs
> hang after full device is freed
> 
> I ran into this problem a few months ago. EMC provided a recommendation that
> resolved the problem. I forget the details though. Call EMC tech support for
> NetWorker and ask about solution ID esg121250. 
> 
> On 10 5, 2011, at 8:21 AM, Eivind Antonsen wrote:
> 
>> Hi
>> 
>> Networker server with DataDomain as disk backup device
>> 
>> NW server v 7.6.1
>> DDOS v 4.9.2.6-226914
>> 
>> Running backup to disk.
>> Disk goes full.
>> All running groups wait for free space.
>> Disk space is freed by admin, and all jobs are resumed and completed; 
>> except index backups that was not yet started, they never start and hang.
>> (index backups in progress completes)
>> 
>> Known issue ?
>> 
>> Regards
>> Eivind Antonsen
>> 
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