> I've got two Windows 7 computers (one a brand new one only built on Friday) 
> where VSS doesn't work.

If you are on a 64-bit OS, make sure you're using the 64-bit client.
While backing up files will work even with the 32-bit client, VSS won't.

> I've checked that the service is running which it says that it is (although 
> it 
> says manual start in the settings).

Note that in production it should really be set to automatic start.

andrea

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