Well
I suspect that the problem could be the following
the DNS hostname of the Windows NT machine is different from it's Windows 
Name
That is CYTOPIA01.INTRA is only 15 letters (a short version of the full 
hostname).
A possible cure would be to use the Windows Name (or what appears 
under Network Neighbourhood) of the NT machine in the disklist and then 
add an entry into /etc/hosts for the machine.

Example:
        //NTSERVER-X/shared

        in /etc/hosts try to place the entry
        
        {ip_address_of_cytopia01.intra.cytopia.com.au}          NTSERVER-X


Thanks
Clement Onime

On Mon, 16 Jun 2003, Paul Bijnens wrote:

> shaun feeley wrote:
> > FAILED AND STRANGE DUMP DETAILS:
> > 
> > /-- william    //cytopia01.intra.cytopia.com.au/shared lev 1 STRANGE
> > sendbackup: start [william://cytopia01.intra.cytopia.com.au/shared level 1]
> > sendbackup: info BACKUP=/usr/bin/smbclient
> > sendbackup: info RECOVER_CMD=/bin/gzip -dc |/usr/bin/smbclient -f... -
> > sendbackup: info COMPRESS_SUFFIX=.gz
> > sendbackup: info end
> > | session request to CYTOPIA01.INTRA failed (Called name not present)
> > ? Call timed out: server did not respond after 20000 milliseconds opening 
> > remote file \Administration\jill-andrew\jill-andrew\slide 
> > presentations\ppslides complete.ppt 
> > (\Administration\jill-andrew\jill-andrew\slide presentations\)
> 
> 
> Why is the host named "cytopia01.intgra.cytopia.com.au" in one place
> and "cytopia01.intra" in another place?
> 
> What happens if you do on host william:
> 
> smbclient //cytopia01/shared  -U amanda%password
> smb: cd "\Administration\jill-andrew\jill-andrew\slide presentations"
> smb: get "ppslides complete.ppt"
> 
> 
> 
> -- 
> Paul Bijnens, Xplanation                            Tel  +32 16 397.511
> Technologielaan 21 bus 2, B-3001 Leuven, BELGIUM    Fax  +32 16 397.512
> http://www.xplanation.com/          email:  Paul.Bijnens AT xplanation DOT com
> ***********************************************************************
> * I think I've got the hang of it now:  exit, ^D, ^C, ^\, ^Z, ^Q, F6, *
> * quit,  ZZ, :q, :q!,  M-Z, ^X^C,  logoff, logout, close, bye,  /bye, *
> * stop, end, F3, ~., ^]c, +++ ATH, disconnect, halt,  abort,  hangup, *
> * PF4, F20, ^X^X, :D::D, KJOB, F14-f-e, F8-e,  kill -1 $$,  shutdown, *
> * kill -9 1,  Alt-F4,  Ctrl-Alt-Del,  AltGr-NumLock,  Stop-A,  ...    *
> * ...  "Are you sure?"  ...   YES   ...   Phew ...   I'm out          *
> ***********************************************************************
> 
>