ADSM-L

Re: [ADSM-L] TDP for SAP issue

2015-12-10 03:06:56
Subject: Re: [ADSM-L] TDP for SAP issue
From: "Loon, EJ van (ITOPT3) - KLM" <Eric-van.Loon AT KLM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 10 Dec 2015 08:05:05 +0000
Hi Martin!
Like I specified in my mail, I do not want to use encryption at all! Encryption 
is killing for deduplication. But it's a bug that the TDP 6.2 client requires 
encryption to be switched on before it's working with the 7.1 API...
Kind regards,
Eric van Loon
AF/KLM Storage Engineering

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Martin Janosik
Sent: woensdag 9 december 2015 16:59
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TDP for SAP issue

Hello,

by specifying 'ENCRYPTIONType DES56' in dsm.sys stanza you are just overwriting 
default value that is 'ENCRYPTIONType AES128'.
If you want to enable encryption for your customer's backup, you need to 
specify it explicitly - via 'include.encrypt /.../*' in your include/exclude 
list or client option set.
Have a look on
http://www-304.ibm.com/support/knowledgecenter/SSGSG7_7.1.0/com.ibm.itsm.client.develop.doc/c_encryp_transp.html


Martin J.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 12/09/2015
03:00:36 PM:

> From: "Loon, EJ van (ITOPT3) - KLM" <Eric-van.Loon AT KLM DOT COM>
> To: ADSM-L AT VM.MARIST DOT EDU
> Date: 12/09/2015 03:02 PM
> Subject: [ADSM-L] TDP for SAP issue
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
> Hi guys!
> One of my customers has an issue on his TDP for SAP clients. They are 
> using TDP for SAP 6.2 and recently we upgraded all TSM clients to 7.1. 
> This caused the TDP clients to fail with the following error:
>
> ANS1463E (RC5801) Unexpected error in cryptography library.
>
> In the API error log:
>
> 11/02/15 14:27:04 ANS1467E ICC routine ICC_SetValue
> (ICC_FIPS_APPROVED_MODE) returned: majRC = 2, minRC = 2, desc = 
> 'Invalid data value: icclib.c:921'.
>
> We do not use any encryption, but as soon as the customer adds the 
> line ENCRYPTIONTYPE DES56 to the dsm.sys, the backup works! So that's 
> what he did, but now I have an issue, because encryption is killing 
> for the deduplication on the backend Data Domain...
> IBM won't help me with this bug because TDP for SAP 6.2 is out of 
> support. The customer does not want to upgrade to TDP for SAP 7.1.3 
> yet because they need to validate this version first.
> I could downgrade the BA/API client to 6.2, but then I have to force a 
> full back up again for the BA client, because restoring 7.1 data with 
> a 6.2 client will most likely not work. So I was hoping to find some 
> work-around. Is it maybe possible to somehow install the 6.2 API next 
> to the 7.1 API? In that case I need to figure out how to make the TDP 
> client use this API version only...
> Thank you very much for any help in advance!
> Kind regards,
> Eric van Loon
> AF/KLM Storage Engineering
>
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For information, services and offers, please visit our web site: 
http://www.klm.com. This e-mail and any attachment may contain confidential and 
privileged material intended for the addressee only. If you are not the 
addressee, you are notified that no part of the e-mail or any attachment may be 
disclosed, copied or distributed, and that any other action related to this 
e-mail or attachment is strictly prohibited, and may be unlawful. If you have 
received this e-mail by error, please notify the sender immediately by return 
e-mail, and delete this message. 

Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its 
employees shall not be liable for the incorrect or incomplete transmission of 
this e-mail or any attachments, nor responsible for any delay in receipt. 
Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch 
Airlines) is registered in Amstelveen, The Netherlands, with registered number 
33014286
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