Hi Robert,

When you say "plug-in" - are you talking about the icon that shows up 
under 
"Classic Solutions" in the vSphere Web Client, 
or the new IBM Data Protection GUI that some people still call a 
"plug-in."

In case you are talking about IBM Data Protection GUI...the basic things 
to check for are:

1) vSphere Web Client is running at build level 5.5. Update 1 or higher.

2) The IBM Data Protection GUI is registered in the vCenter being managed 
   by the vSphere Web Client.  The registration keys are discussed on page 
12 
   of the 7.1.1 Data Protection for VMware User's Guide. 
      
http://www-01.ibm.com/support/knowledgecenter/SS8TDQ_7.1.1/com.ibm.itsm.ve.doc/c_ve_gui_extensions.html
   You should use the vSphere Managed Object Browser on the vCenter to 
   check if the keys are present.

3) If the keys are not present, then issue occurred at install, and should 
re-install 
   and make sure register extension in web client is selected when 
installing the GUI. 
   If the keys are present, then likely a connectivity issue. 
   For connectivity, confirm that the machine where the web client is 
running can access 
   the machine where the DP for VMWare GUI software is installed - use the 
MOB to go to 
   the extension content, and find the URL that is being used to reach the 
host where 
   the GUI software (web server) is installed.

If you are talking about the older plugin that shows up under "Classic 
Solutions" 
in the vSphere Web Client, and it shows up in a desktop client but not the 
web client, 
then make sure the classic plugin is enabled in the web client, by doing 
following:

1) add in file webclient.properties
   in C:\ProgramData\VMware\vSphere Web Client

          scriptPlugin.enabled = true

2) Restart the web client service


If none of this helps, please open a PMR.


Thank you,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 09/18/2014 
12:50:00 PM:

> From: Robert Ouzen <rouzen AT UNIV.HAIFA.AC DOT IL>
> To: ADSM-L AT VM.MARIST DOT EDU
> Date: 09/18/2014 01:04 PM
> Subject: Vsphere Web Client again
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> 
> Hello
> 
> Till now no answer…
> 
> I will refresh this issue. In TSM for VE version 7.1.1 on VMware 5.5
> has now 3 possibilities to restore VM’s thru
> 
> 
> 1.       TSM VE Web Gui
> 
> 2.        vSphere Client
> 
> 3.       vSphere WEB Client  (new plug in)
> 
> I did two installations on two Vcenter , on my first one got all 3 
> plug in… working . On my second one  I only see 1 and 2.
> 
> NO plug in in my vSphere WEB client !! The product is working fine 
> but cannot understand why the plug in was not install.
> 
> Rerun the upgrade but cannot rich the possibility to check the third
> plug in .Tried modify / repair  , no success.
> 
> I really don’t want to uninstall and reinstall from scratch.
> 
> Regards Robert
>