ADSM-L

Re: [ADSM-L] : TSM Running out of Scratch Tapes

2013-07-09 02:11:13
Subject: Re: [ADSM-L] : TSM Running out of Scratch Tapes
From: Faisal Khan <faisal.ok AT GMAIL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 9 Jul 2013 09:09:08 +0300
Hello,

>From the errors, it seems you are getting these against 2 Drives.

* You can check through the actlog messages just before and after
ANR8355E message to see what is    happening?

* You can check those Tape Drive Device names in their paths are correct as
seen on from OS?

* You can verify if the Firmware of Tape/Drives and Library are on
compatible levels with your environment.

* You can try to run Audit from ACSLS and from TSM Server to match the
inventory on both.

* While checking in brand new scratch tapes(volumes), "Label Libvol"
command should be used.



Thanks & Regards,
Faisal Khan


On Tue, Jul 9, 2013 at 8:31 AM, Adeel Mehmood <Ad.Mehmood AT diyarme DOT 
com>wrote:

> Dears ,
>
> We are receiving below errors and the Scratch tapes goes to ZERO
>
> 07/04/2013 22:58:44      ANR8355E I/O error reading label for volume
> 001736 in
>                           drive DRIVE15 (mt10.0.0.2). (SESSION: 32773)
> 07/04/2013 23:04:23      ANR8355E I/O error reading label for volume
> 000588 in
>                           drive DRIVE4 (mt7.0.0.1). (SESSION: 32799)
> 07/04/2013 23:04:35      ANR8355E I/O error reading label for volume
> 000482 in
>                           drive DRIVE15 (mt10.0.0.2). (SESSION: 32806)
> 07/04/2013 23:10:55      ANR8355E I/O error reading label for volume
> 001058 in
>                           drive DRIVE4 (mt7.0.0.1). (SESSION: 34240)
> 07/04/2013 23:11:01      ANR8355E I/O error reading label for volume
> 002081 in
>                           drive DRIVE15 (mt10.0.0.2). (SESSION: 34242)
> 07/04/2013 23:15:49      ANR8355E I/O error reading label for volume
> 000468 in
>                           drive DRIVE15 (mt10.0.0.2). (SESSION: 34242)
> 07/04/2013 23:16:21      ANR8355E I/O error reading label for volume
> 000828 in
>                           drive DRIVE4 (mt7.0.0.1). (SESSION: 34240)
> 07/04/2013 23:20:33      ANR8355E I/O error reading label for volume
> 002284 in
>                           drive DRIVE15 (mt10.0.0.2). (SESSION: 34242)
> 07/04/2013 23:21:13      ANR8355E I/O error reading label for volume
> 002084 in
>                           drive DRIVE4 (mt7.0.0.1). (SESSION: 34240)
> 07/04/2013 23:26:29      ANR8355E I/O error reading label for volume
> 001367 in
>                           drive DRIVE15 (mt10.0.0.2). (SESSION: 34255)
> 07/04/2013 23:28:24      ANR8355E I/O error reading label for volume
> 000386 in
>                           drive DRIVE4 (mt7.0.0.1). (SESSION: 34215)
> 07/04/2013 23:36:08      ANR8355E I/O error reading label for volume
> 001804 in
>                           drive DRIVE15 (mt10.0.0.2). (SESSION: 34215)
> 07/04/2013 23:37:04      ANR8355E I/O error reading label for volume
> 002323 in
>                           drive DRIVE4 (mt7.0.0.1). (SESSION: 34255)
> 07/04/2013 23:44:47      ANR8355E I/O error reading label for volume
> 001814 in
>                           drive DRIVE15 (mt10.0.0.2). (SESSION: 34255)
> 07/04/2013 23:45:05      ANR8355E I/O error reading label for volume
> 002535 in
>                           drive DRIVE4 (mt7.0.0.1). (SESSION: 24769)
>
> Thanks & best regards,
> Adeel Mehmood
>
> From: Adeel Mehmood
> Sent: Tuesday, July 9, 2013 7:36 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: RE: [ADSM-L] : TSM Running out of Scratch Tapes
>
>
> Dear ,
>
>
>
> Thanks for your response . please find the answers below .
>
>
>
> It is most useful if you state which version of TSM server you are
> running.   -------------- > TSM 6.2
>
> The OS it runs on and the tape media (LTO3/4/5 etc.) would be helpful
> -------------------- > Windows 2008 Server , configured with SL3000 Library
> through ACSLS Software having 14 x HP LTO4  FC Tape Drives.
>
>
>
> What retention policies are in place for the domain copy groups? If
> NOLIMIT is in force, then data will never expire and will eventually use
> all of your tapes
> ---- > Retention Polices seems to be working fine as they are In place for
> more than two years  & half years and we started facing this problem couple
> of weeks back .
>
>
> When you say tapes are becoming 'unavailable', is this the status of the
> volume within TSM? (Do a 'q vol f=d' to check). If so, this is often
> because you are trying to use tapes that have been physically removed from
> the library. If TSM wants to use that tape, it will eventually place the
> tape in an 'UNAVAILABLE' state because it cannot mount the volume in the
> library as a result of being removed.
>
> ----- > we are 100 % sure that the tapes are physically inside .The
> NEW/OLD tapes become UNAVAILABLE , whenever the TSM try to use them for
> backup or restore.
> but once we make them available , we could use them for some time . till
> they get unavailable again .
>
>
>
> In terms of running low on scratch, as the previous poster said, make sure
> expiration and reclaim is running. In particular, make sure reclaim is
> running and actually completing. The SUMMARY table will report on
> expiration and reclaim activity over a period of time (usually 28 days)
>
> ----- > we double check the same.
>
>
>
> How many versions of database backups do you retain?
>
> ------ > 14 versions
>
>
>
> These are common causes of tape problems.
>
> ------ > we are using Brand New Tapes and they are also getting
> UNAVAILABLE ,
> also we opened a case with Library Vendor and they said all is well .
>
>
>
> Best regards, Adeel
>
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of
> white jeff
> Sent: Tuesday, July 9, 2013 12:17 AM
> To: ADSM-L AT VM.MARIST DOT EDU<mailto:ADSM-L AT VM.MARIST DOT EDU>
> Subject: Re: [ADSM-L] : TSM Running out of Scratch Tapes
>
>
>
> Hi
>
>
>
> It is most useful if you state which version of TSM server you are running.
>
> The OS it runs on and the tape media (LTO3/4/5 etc) would be helpful
>
>
>
> What retention policies are in place for the domain copygroups? If NOLIMIT
> is in force, then data will never expire and will eventually use all of
> your tapes
>
>
>
> When you say tapes are becoming 'unavailable', is this the status of the
> volume within TSM? (Do a 'q vol f=d' to check). If so, this is often
> because you are trying to use tapes that have been physically removed from
> the library. If TSM wants to use that tape, it will eventually place the
> tape in an 'UNAVAILABLE' state because it cannot mount the volume in the
> library as a result of being removed.
>
>
>
> In terms of running low on scratch, as the previous poster said, make sure
> expiration and reclaim is running. In particular, make sure reclaim is
> running and actually completing. The SUMMARY table will report on
> expiration and reclaim activity over a period of time (usually 28 days)
>
>
>
> Establish the percent-reclaimable space of your tape volumes. Use this
>
> command:
>
>
>
> SELECT VOLUME_NAME, STGPOOL_NAME, PCT_RECLAIM, STATUS FROM VOLUMES WHERE
>
> VOLUME_NAME LIKE '%L3'   (This is assuming you are using LTO3 tape. Change
>
> accordingly)
>
>
>
> How many versions of database backups do you retain?
>
>
>
> These are common causes of tape problems.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> On 8 July 2013 10:13, Adeel Mehmood <Ad.Mehmood AT diyarme DOT com<mailto:
> Ad.Mehmood AT diyarme DOT com>> wrote:
>
>
>
> > Dears ,
>
> >
>
> > We are facing problem as the TSM scratch tapes are running out , also
>
> > the tapes becoming unavailable .
>
> > Please advise , how to handle this issue .
>
> >
>
> > Thanks , Adeel
>
> >
>
> > ________________________________
>
> >
>
> > D I S C L A I M E R
>
> >
>
> > The information in this email and in any files transmitted with it, is
>
> > intended only for the addressee and may contain confidential and/or
>
> > privileged material. Access to this email by anyone else is unauthorized.
>
> > If you receive this in error, please contact the sender immediately
>
> > and delete the material from any computer. If you are not the intended
>
> > recipient, any disclosure, copying, distribution or any action taken
>
> > or omitted to be taken in reliance on it, is strictly prohibited.
>
> > Statement and opinions expressed in this e-mail are those of the
>
> > sender, and do not necessarily reflect those of the company.
>
> >
>