Hi Joni
Nothing suspect with the process itself then.
Can you do a 'q act' between the times below please? Something
happened between 13:58 and 14:01 to make the process fail
(q act begind=-1 begint=13:58:44 endd=-1 endt=14:01:30)
08/23/12 13:58:44 ANR0512I Process 23348 opened input volume QA0265.
(SESSION: 55984, PROCESS: 23348)
08/23/12 14:01:28 ANR9999D_3279216401 ssRtrvRemote(ssremote.c:1811)
Thread<175705>: Invalid offset 755.1600443456 for image
restore(SESSION: 55984, PROCESS: 23348)
Regards
On 24 August 2012 13:46, Moyer, Joni M <joni.moyer AT highmark DOT com> wrote:
> Hi Jeff,
>
> Here is the everything associated with that process. Any ideas? Thanks
> again!
>
> Date/Time Message
> --------------------
> ----------------------------------------------------------
> 08/23/12 13:55:54 ANR0984I Process 23348 for RESTORE NAS (SELECTIVE)
> started
> in the BACKGROUND at 13:55:54. (SESSION: 55984,
> PROCESS:
> 23348)
> 08/23/12 13:55:54 ANR1059I Selective restore of NAS node VNX5481_NAS_3,
> file
> system /root_vdm_12/HMCH1026_I_bkup, started as process
> 23348 by administrator LIDZR8V. Specified files and/or
> directory trees will be restored to destination
> /temp_3.
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 13:55:54 ANR0403I Session 55984 ended for node VNX5481_NAS_3
> (TSMNAS). (SESSION: 55984, PROCESS: 23348)
> 08/23/12 13:56:22 ANR8337I NAS volume QA0258 mounted in drive LTO5_5
> (c256t0l0). (SESSION: 55984, PROCESS: 23348)
> 08/23/12 13:56:22 ANR0512I Process 23348 opened input volume QA0258.
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 13:57:16 ANR0515I Process 23348 closed volume QA0258. (SESSION:
> 55984, PROCESS: 23348)
> 08/23/12 13:58:18 ANR8468I NAS volume QA0258 dismounted from drive LTO5_5
> (c256t0l0) in library NAS_QI6000_ONSITE. (SESSION:
> 55984,
> PROCESS: 23348)
> 08/23/12 13:58:44 ANR8337I NAS volume QA0265 mounted in drive LTO5_4
> (c272t0l0). (SESSION: 55984, PROCESS: 23348)
> 08/23/12 13:58:44 ANR0512I Process 23348 opened input volume QA0265.
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D_3279216401 ssRtrvRemote(ssremote.c:1811)
> Thread<175705>: Invalid offset 755.1600443456 for image
> restore(SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> issued message 9999 from:
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010000c7e8 StdPutText
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010000fb90 OutDiagToCons
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010000a2d0 outDiagfExt
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> 00000001004f8ab8 ssRtrvRemote
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> 00000001007f9838
> AfRtrvRemoteThr-
> ead (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010001509c StartThread
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR1078E NAS Restore process 23348 terminated - internal
> server error detected. (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> issued message 1078 from:
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010000e138 StdPutMsg
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> 0000000100013cd8 outRptf
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> 00000001007f81e4 EndRemoteProc
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> 00000001007f98f0
> AfRtrvRemoteThr-
> ead (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010001509c StartThread
> (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28 ANR0988I Process 23348 for RESTORE NAS (SELECTIVE)
> running
> in the BACKGROUND processed 65,536 bytes with a
> completion state of FAILURE at 14:01:28. (SESSION:
> 55984,
> PROCESS: 23348)
> 08/23/12 14:02:36 ANR8468I NAS volume QA0265 dismounted from drive LTO5_4
> (c272t0l0) in library NAS_QI6000_ONSITE. (SESSION:
> 55984,
> PROCESS: 23348)
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
> Of white jeff
> Sent: Friday, August 24, 2012 5:05 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: NAS Restore failure, any thoughts?
>
> Hi Joni
>
> I have seen these many times, but there are always some accompanying messages
> with these. Try a 'q actlog s=23348' (the process number) from when the
> process started. What is that showing?
>
> On 23 August 2012 19:03, Moyer, Joni M <joni.moyer AT highmark DOT com> wrote:
>> Hi Everyone,
>>
>> I have a TSM 5.5.5.0 AIX 5.3 server doing NAS NDMP backups/restores. I got
>> the following message. Has anyone seen this before or know what it means?
>> It's kind of cryptic. Thanks in advance!
>>
>> Joni
>>
>> 08/23/12 14:01:28 ANR9999D_3279216401 ssRtrvRemote(ssremote.c:1811)
>> Thread<175705>: Invalid offset 755.1600443456 for
>> image
>> restore(SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> issued message 9999 from:
>> (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010000c7e8 StdPutText
>> (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010000fb90 OutDiagToCons
>> (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010000a2d0 outDiagfExt
>> (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> 00000001004f8ab8 ssRtrvRemote
>> (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> 00000001007f9838
>> AfRtrvRemoteThr-
>> ead (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010001509c StartThread
>> (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR1078E NAS Restore process 23348 terminated -
>> internal
>> server error detected. (SESSION: 55984, PROCESS:
>> 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> issued message 1078 from:
>> (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010000e138 StdPutMsg
>> (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> 0000000100013cd8 outRptf
>> (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> 00000001007f81e4 EndRemoteProc
>> (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> 00000001007f98f0
>> AfRtrvRemoteThr-
>> ead (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR9999D Thread<175705> 000000010001509c StartThread
>> (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28 ANR0988I Process 23348 for RESTORE NAS (SELECTIVE)
>> running
>> in the BACKGROUND processed 65,536 bytes with a
>> completion state of FAILURE at 14:01:28. (SESSION:
>> 55984,
>> PROCESS: 23348)
>>
>>
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