ADSM-L

Re: [ADSM-L] NAS Restore failure, any thoughts?

2012-08-24 14:30:12
Subject: Re: [ADSM-L] NAS Restore failure, any thoughts?
From: Shawn Drew <shawn.drew AT AMERICAS.BNPPARIBAS DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 24 Aug 2012 14:18:32 -0400
Here are just a couple which are even in the latest 5.5.6.  You will need
an efix to address them.  You should open a case with IBM

http://www-01.ibm.com/support/docview.wss?uid=swg1IC83561
http://www-01.ibm.com/support/docview.wss?uid=swg1IC79667


Regards,
Shawn
________________________________________________
Shawn Drew





Internet
joni.moyer AT HIGHMARK DOT COM

Sent by: ADSM-L AT VM.MARIST DOT EDU
08/24/2012 09:52 AM
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ADSM-L AT VM.MARIST DOT EDU


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Re: [ADSM-L] NAS Restore failure, any thoughts?






Does it say what server level the fixes are in?  I'm currently at 5.5.5.0.


Thanks again!

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Remco Post
Sent: Friday, August 24, 2012 9:12 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: NAS Restore failure, any thoughts?

Hi,

IIRC there are some NDMP bugs in your TSM server level, apply hot fixes or
upgrade before continuing.

--

Met vriendelijke groeten/Kind regards,

Remco Post
r.post AT plcs DOT nl
+31 6 24821622



On 24 aug. 2012, at 14:46, "Moyer, Joni M" <joni.moyer AT HIGHMARK DOT COM>
wrote:

> Hi Jeff,
>
> Here is the everything associated with that process.  Any ideas?  Thanks
again!
>
> Date/Time             Message
> --------------------
----------------------------------------------------------
> 08/23/12 13:55:54     ANR0984I Process 23348 for RESTORE NAS (SELECTIVE)
started
>                       in the BACKGROUND at 13:55:54. (SESSION: 55984,
PROCESS:
>                       23348)
> 08/23/12 13:55:54     ANR1059I Selective restore of NAS node
VNX5481_NAS_3, file
>                       system /root_vdm_12/HMCH1026_I_bkup, started as
process
>                       23348 by administrator LIDZR8V.  Specified files
and/or
>                       directory trees will be restored to destination
/temp_3.
>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 13:55:54     ANR0403I Session 55984 ended for node
VNX5481_NAS_3
>                       (TSMNAS). (SESSION: 55984, PROCESS: 23348)
> 08/23/12 13:56:22     ANR8337I NAS volume QA0258 mounted in drive LTO5_5

>                       (c256t0l0). (SESSION: 55984, PROCESS: 23348)
> 08/23/12 13:56:22     ANR0512I Process 23348 opened input volume QA0258.

>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 13:57:16     ANR0515I Process 23348 closed volume QA0258.
(SESSION:
>                       55984, PROCESS: 23348)
> 08/23/12 13:58:18     ANR8468I NAS volume QA0258 dismounted from drive
LTO5_5
>                       (c256t0l0) in library NAS_QI6000_ONSITE. (SESSION:
55984,
>                       PROCESS: 23348)
> 08/23/12 13:58:44     ANR8337I NAS volume QA0265 mounted in drive LTO5_4

>                       (c272t0l0). (SESSION: 55984, PROCESS: 23348)
> 08/23/12 13:58:44     ANR0512I Process 23348 opened input volume QA0265.

>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D_3279216401 ssRtrvRemote(ssremote.c:1811)

>                       Thread<175705>: Invalid offset 755.1600443456 for
image
>                       restore(SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 9999 from:

>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000c7e8
StdPutText
>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000fb90
OutDiagToCons
>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000a2d0
outDiagfExt
>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001004f8ab8
ssRtrvRemote
>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f9838
AfRtrvRemoteThr-
>                       ead  (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c
StartThread
>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR1078E NAS Restore process 23348 terminated -
internal
>                       server error detected. (SESSION: 55984, PROCESS:
23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 1078 from:

>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000e138
StdPutMsg
>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  0000000100013cd8 outRptf

>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f81e4
EndRemoteProc
>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f98f0
AfRtrvRemoteThr-
>                       ead  (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c
StartThread
>                       (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR0988I Process 23348 for RESTORE NAS (SELECTIVE)
running
>                       in the BACKGROUND processed 65,536 bytes with a

>                       completion state of FAILURE at 14:01:28. (SESSION:
55984,
>                       PROCESS: 23348)
> 08/23/12 14:02:36     ANR8468I NAS volume QA0265 dismounted from drive
LTO5_4
>                       (c272t0l0) in library NAS_QI6000_ONSITE. (SESSION:
55984,
>                       PROCESS: 23348)
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of
white jeff
> Sent: Friday, August 24, 2012 5:05 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: NAS Restore failure, any thoughts?
>
> Hi Joni
>
> I have seen these many times, but there are always some accompanying
messages with these. Try a 'q actlog s=23348' (the process number) from
when the process started. What is that showing?
>
> On 23 August 2012 19:03, Moyer, Joni M <joni.moyer AT highmark DOT com> wrote:
>> Hi Everyone,
>>
>> I have a TSM 5.5.5.0 AIX 5.3 server doing NAS NDMP backups/restores.  I
got the following message.  Has anyone seen this before or know what it
means?  It's kind of cryptic.  Thanks in advance!
>>
>> Joni
>>
>> 08/23/12 14:01:28     ANR9999D_3279216401 ssRtrvRemote(ssremote.c:1811)
>>                       Thread<175705>: Invalid offset 755.1600443456 for
image
>>                       restore(SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 9999 from:
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000c7e8
StdPutText
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000fb90
OutDiagToCons
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000a2d0
outDiagfExt
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001004f8ab8
ssRtrvRemote
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f9838
AfRtrvRemoteThr-
>>                       ead  (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c
StartThread
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR1078E NAS Restore process 23348 terminated -
internal
>>                       server error detected. (SESSION: 55984, PROCESS:
23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 1078 from:
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000e138
StdPutMsg
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  0000000100013cd8 outRptf
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f81e4
EndRemoteProc
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f98f0
AfRtrvRemoteThr-
>>                       ead  (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c
StartThread
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR0988I Process 23348 for RESTORE NAS
(SELECTIVE) running
>>                       in the BACKGROUND processed 65,536 bytes with a
>>                       completion state of FAILURE at 14:01:28.
(SESSION: 55984,
>>                       PROCESS: 23348)
>>
>>
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