Hello All,

Thanks for your hep!!

We have a WIndows 2003 server running the 5.4.0.2 TSM client. The nightly 
scheduled backups have been failing due to the following error. 

ANS1378E: The snapshot operation failed. The SNAPSHOTCACHELocation does not 
contain enough space for this snapshot operation.

The funny thing is that we are not using the LVSA on our clients. The admin 
claims he did not configure the LVSA during installation by doing a "Custom" 
install but there are directories on all of the volumes named   
X:\tsmlvsacache. I have not been able to find any information regarding 
enabling/disabling this "feature" in any configuration file, in fact 
TSM.QuickFacts  states that this cannot be done.
I have tried to uninstall/reinstall the whole client but when I try to delete 
one of the X:\tsmlvsacache directories on the f: volume Windows tells me that 
the file is in use, even after the TSM service is stopped. There is no service 
running for LVSA that I can find.   I can't see any directories where it is 
installed.

I went to the TSM client gui and under Utilities *> Setup Wizard when I select 
"Help me configure Online Image Support" the only option I have is to install 
the LVSA. The option to remove the LVSA is greyed out implying that it is not 
installed.

How can I disable/uninstall the LVSA

Gratefully,

        Confused

Nicholas Rodolfich
Network Administrator (AIX)
East Jefferson General Hospital
504-883-6955 (office)
228-223-1187 (mobile)
nrodolfich AT ejgh DOT org




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